Problem Solving
204
Problem Solving
11
016-427 [Cause]
The user name or password for 802.1x authentication did not
match in the setting of Ethernet 2.
[Remedy]
Confirm and correctly enter the user name or password in the
setting of Ethernet 2. If the error still is not resolved, check
whether the network environment is set correctly.
016-428 [Cause]
The 802.1x authentication method cannot be processed in the
setting of Ethernet 2.
[Remedy]
Set the authentication method of the machine to the same
method as set for the authentication server in the setting of
Ethernet 2.
016-429 [Cause]
The authentication connection of Ethernet 2 timed out.
[Remedy]
Confirm the network connection of Ethernet 2 and switch setting
of the authentication device physically connected to the machine
via a network, and check whether it is connected to the machine
correctly.
016-430 [Cause]
The root certificate did not match.
[Remedy]
Confirm the authentication server and store the root certificate of
the server certificate of the authentication server into the
machine.
If you cannot acquire the root certificate of the server certificate,
disable the server certificate verification of IEEE 802.1x for
Ethernet 2.
016-431 [Cause]
An internal error occurred.
[Remedy]
Execute the operation again. If the error still is not resolved,
contact our Customer Support Center.
016-432 [Cause]
An error occurred in the SSL client certificate of Ethernet 2.
[Remedy]
Take one of the following measures:
Store an SSL client certificate in the machine to set the SSL
client certificate.
If an SSL client certificate cannot be set on the machine, select
an option other than EAP-TLS for the authentication method.
016-450 [Cause]
The SMB host name already exists.
[Remedy]
Change the host name.
016-453 [Cause]
Updating of the IPv6 address and host name for the DNS server
failed.
[Remedy]
Check whether the IP address of the DNS server is set correctly.
016-454 [Cause]
Unable to retrieve the IP address from DNS.
[Remedy]
Confirm the DNS configuration and IP address retrieve setting.
016-455 [Cause]
Connection to the SNTP server timed out.
[Remedy]
Confirm the network cable connection and the IP address of the
SNTP server are correct.
016-456 [Cause]
Received a message from the SNTP server stating that the server is
not synchronized with the standard time source.
[Remedy]
Confirm the SNTP server settings.
Error
Code
Cause/Remedy