Problem Solving
236
Problem Solving
11
027-769 [Cause]
WebDAV server connection error
[Remedy]
Check the network cable connection.
Check if the destination WebDAV server is accessible from a
computer.
Check the network interface.
027-770 [Cause]
The print job has a problem.
[Remedy]
Submit the print job again.
027-771 [Cause]
The memory space is full.
[Remedy]
Delete unnecessary data from the server.
027-772 [Cause]
An error occurred during communication with the SMTP server.
[Remedy]
Use ASCII characters to modify the machine’s host name setting.
If the error still is not resolved, confirm with your network
administrator whether the SMTP server supports the HELO
command.
027-773 [Cause]
An error occurred during communication with the SMTP server.
[Remedy]
Wait for a while, and then execute the operation again.
027-774 [Cause]
The specified e-mail address contains unsupported characters.
[Remedy]
Specify the e-mail address using only ASCII characters.
027-775 [Cause]
Too many destination addresses have been specified.
[Remedy]
Reduce the number of destination addresses. If the error still is not
resolved, confirm with your network administrator whether the
SMTP server supports the EHLO command.
027-776 [Cause]
An error occurred during communication with the SMTP server.
[Remedy]
Use ASCII characters to modify the machine’s host name setting.
If the error is not resolved, confirm with your network
administrator whether the SMTP server supports the EHLO
command.
027-777 [Cause]
The destination SMTP server does not support SMTP-AUTH.
[Remedy]
On CentreWare Internet Services, disable authentication for
sending e-mail.
027-778 [Cause]
The destination SMTP server does not support the SMTP-AUTH
system set on the machine.
[Remedy]
Confirm the authentication type supported by the SMTP server
with your network administrator. The machine supports the
following authentication types: AUTH GSSAPI (only for Kerberos),
AUTH NTLMv2, AUTH NTLMv1, AUTH PLAIN, AUTH LOGIN,
AUTH CRAM-MD5.
027-779 [Cause]
Failed to authenticate the SMTP server.
[Remedy]
Confirm the login name and password set to SMTP-AUTH.
027-780 [Cause]
Network interface error.
[Remedy]
Check the network interface.
027-781 [Cause]
The data exceeded the available capacity.
[Remedy]
Split the scan data.
Error
Code
Cause/Remedy