440 N00072 49
Troubleshooting and tips
!
Take note of the hints in the "Important notes" chapter, when you connect or disconnect
cables.
If a fault occurs, try to correct it as described. If you fail to correct the problem, proceed as follows:
Ê Make a note of the steps and the circumstances that led to the fault. Also make a note of any
error messages displayed.
Ê Switch the notebook off.
Ê Contact your sales outlet or our hotline/help desk.
Restoring operating system
Using the Windows Recovery CD and the Drivers & Utilities CD, you can restore the operating
system of your notebook.
During restoring the operating manual the contents of your hard disk will be overwritten. After this,
operating system, drivers and software utilities will be reinstalled. For this reason you should try to
save important data to a backup medium before you restore the hard disk contents.
Ê Insert the Windows Recovery CD into the optical drive.
Ê Start the Setup programme on the CD.
i
Detailed PC knowledge is required for manual partitioning.
You must then reinstall all the drivers. Use the "Drivers & Utilities" CD.
The notebook's date or time is incorrect
Ê In the BIOS Setup set the time or date in the Basic - System - Settings menue.
i
If the date and time are repeatedly incorrect when you switch on the notebook, the buffer
battery that supplies the internal clock is dead.
Connect the notebook via its power adapter to a grounded mains outlet or install a fresh
battery. The buffer battery will take approximately two days to complete its recharge. If
the problem persists, contact your sales office or our hotline/help desk.
The LCD screen of the notebook remains blank
Monitor is switched off
Ê Press a key or enter the password
External monitor or television set connected
Ê Set Bootdisplay to Both in the Start up - Configurations menu in the BIOS-Setup.
To Next Page
Loading...
Need help?
General
