RX200 S6 Service Supplement 39
Replacement routines
4.8 Replacing the system board
I The system board can be equipped with an optional TPM (Trusted
Platform Module). This module enables third party programs to store key
information (e. g. drive encryption using Windows Bitlocker Drive
Encryption).
If the customer is using TPM functionality, the TPM has to be removed
from the defective system board and connected to the new system
board. For a detailed description, please refer to section "Replacing the
TPM" on page 30.
The TPM is activated in the system BIOS.
V CAUTION!
– Before replacing the system board, ask your customer if he is using
the TPM functionality.
– If the customer is using the TPM functionality, advise him that he must
provide you with the TPM backup copies. For security reasons, the
TPM must be restored/re-saved by the customer.
If the customer DOES NOT have a backup copy, inform him that
replacing the system board will cause him to lose all his data.
Removing the defective system board
Ê Disconnect all external cables before you pull the server out of the rack.
Ê Open the server as described in the section "Opening/closing the server" on
page 23.
Ê Remove the air duct as described in the section "Removing the air duct" on
page 25.
Ê Remove all cables from the system board.
Ê Remove the memory modules (description see the Options Guide).
Ê Remove the CPU heat sinks (description see the Options Guide).
Ê Remove the riser card holders (description see the Options Guide).
Ê If installed, remove the UFM (see the section "Replacing the UFM" on
page 32).