30 Service Supplement RX200 S6
Replacement routines
4.3 Replacing the TPM
The Trusted Platform Module (TPM) is installed on the system board between
riser card slots #1 and #2.
V CAUTION!
Advise the customer that he must provide you with TPM backup copies.
For security reasons, the TPM must be restored/re-saved by the
customer. If the customer DOES NOT have a backup copy available,
inform him that replacing the TPM will cause him to lose all his data.
Removing the defective TPM
Ê Open the server as described in the section "Opening/closing the server" on
page 23.
Ê Remove the system board as described in the section "Replacing the
system board" on page 39.
Ê Lay the system board on a soft, antistatic surface with its component side
facing down.
Figure 9: Locating the slotted lower end of TPM screw
Ê Locate the slotted lower end of the TPM screw (see circle).
Ê Remove the TPM screw using a thin slotted screwdriver (e.g. watchmaker's
screwdriver).
Ê Remove the defective TPM on the upper side of the system board.
V CAUTION!
Ensure to turn the screw clockwise in order to remove it!
Otherwise the thin metal bar may break, rendering it impossible to
unscrew the screw.
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