GE XDP-H2 - Warranty; Return Policy

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January 2008
Warranty Each instrument manufactured by GE Sensing, Inc. is warranted to be
free from defects in material and workmanship. Liability under this
warranty is limited to restoring the instrument to normal operation or
replacing the instrument, at the sole discretion of GE. Fuses and
batteries are specifically excluded from any liability. This warranty is
effective from the date of delivery to the original purchaser. If GE
determines that the equipment was defective, the warranty period is:
• one year for general electronic failures of the instrument
• one year for mechanical failures of the sensor
If GE determines that the equipment was damaged by misuse,
improper installation, the use of unauthorized replacement parts, or
operating conditions outside the guidelines specified by GE, the
repairs are not covered under this warranty.
The warranties set forth herein are exclusive and are in lieu of
all other warranties whether statutory, express or implied
(including warranties of merchantability and fitness for a
particular purpose, and warranties arising from course of
dealing or usage or trade).
Return Policy If a GE Sensing, Inc. instrument malfunctions within the warranty
period, the following procedure must be completed:
1. Notify GE, giving full details of the problem, and provide the model
number and serial number of the instrument. If the nature of the
problem indicates the need for factory service, GE will issue a
RETURN AUTHORIZATION number (RA), and shipping instructions
for the return of the instrument to a service center will be
provided.
2. If GE instructs you to send your instrument to a service center, it
must be shipped prepaid to the authorized repair station indicated
in the shipping instructions.
3. Upon receipt, GE will evaluate the instrument to determine the
cause of the malfunction.
Then, one of the following courses of action will then be taken:
• If the damage is covered under the terms of the warranty, the
instrument will be repaired at no cost to the owner and returned.
• If GE determines that the damage is not covered under the terms
of the warranty, or if the warranty has expired, an estimate for the
cost of the repairs at standard rates will be provided. Upon receipt
of the owner’s approval to proceed, the instrument will be repaired
and returned.