To Next PageTo Next PageWhy is my Genie Excelerator Garage Door Opener power head not powered?
If the power head of your Genie Garage Door Opener is not powered, check the breakers, fuses, and plugs. Also, check the wiring for any obvious shorts.
What to do if the Genie Excelerator Garage Door Opener operation is not restored?
If operation of your Genie Garage Door Opener is not restored, check the door condition. Have a Genie Factory Authorized Dealer check the fuse on the motor drive board and ensure the ribbon cable on the motor drive board is properly inserted into the connector on the controller board.
What to do if my Genie Excelerator Garage Door Opener is overheated or over-cycled?
If your Genie Garage Door Opener is overheated or over-cycled, do not unplug or disconnect power from the opener. Wait 10 minutes for the internal clock to provide additional cycles.
How to fix Genie Garage Door Opener wall console vacation lock function if it does not work?
If the wall console vacation lock function on your Genie Garage Door Opener does not work, ensure the magnetic carriage assembly is in contact with the close limit switch. When the door is fully closed, check that the carriage activates the close limit switch.
Why is my Genie Excelerator Garage Door Opener not working from the remote control?
If your Genie Garage Door Opener operates from the wall control but not the remote control, try these steps: First, program the code for each remote control into the receiver memory. If that doesn't work, replace the remote control battery (type A23). Also, check the Safe-T-Beam® System for any beam obstruction or misalignment and check the Safe-T-Beam® System for any diagnostic codes.
How to fix a Genie Excelerator Garage Door Opener that will only run open?
If your Genie Garage Door Opener will only run open, check the Safe-T-Beam® System as detailed in the Safe-T-Beam® System Self-diagnostic Troubleshooting Chart. Also, check the close limit switch for a short circuit and for proper wiring, and verify the close force adjustment.
How to fix a Genie Garage Door Opener that will only run closed?
If your Genie Garage Door Opener will only run closed, check the open limit switch for a short circuit and proper wiring. Also, check the open force adjustment and inspect the condition of the garage door and door spring(s).
Why does my Genie Excelerator start for no apparent reason?
If your Genie Garage Door Opener starts for no apparent reason, check the wires to ensure they are not cut. If a remote control was lost or stolen, erase all remote control codes from the receiver’s memory and reprogram for the remaining remote controls. Ensure that no buttons are stuck “pushed-in” on the wall console or any remote controls.
What to do if my Genie Excelerator is making a noisy operation?
If your Genie Garage Door Opener is operating noisily, ensure all fasteners are tightened. Also, check that the garage door and opener are in good repair, properly lubricated, and properly balanced.
What to do if my Genie Excelerator Garage Door Opener limit switches are not working?
If the limit switches on your Genie Garage Door Opener are not working, check the limit switch wire connections to the terminals on the power head. Also, check for shorted or pinched wires under the limit switch brackets.
General| Motor Type | DC Motor |
|---|---|
| Opening Speed | 7 inches per second |
| Safety Features | Safe-T-Beam System (safety sensors) |
| Warranty | Lifetime motor warranty |
| Voltage | 120V |
| Wall Control Panel | Multi-function |
| Speed | 7 inches per second |
| Security | Rolling code technology |
| Battery Backup | No |
| Horsepower | 1/2 HP |
| Lighting | Dual Bulb (up to 100 watts each) |
Connect the main rail section to the opener's power head.
Assemble the multi-piece rail sections together securely.
Mount the header bracket to the garage wall above the door opening.
Attach the bracket to the garage door for connecting the opener arm.
Connect the assembled rail to the installed header bracket.
Securely mount the power head unit to the garage ceiling or structure.
Assemble and connect the door arms to the carriage and door bracket.
Install the Safe-T-Beam® sensors and source for safety reversal.
Mount and wire the wall console for controlling the opener.
Connect the opener to the electrical power source.
Configure limit switches and force settings for proper door operation.
Test and verify the door's automatic reversal upon contact.
