What to do if my Genie Garage Door Opener wall console does not work?
If your Genie Garage Door Opener wall console isn't working, check the wall console wiring for shorts, tight staples, or pinched wires. Also, check the wiring connections at the power head and wall console.
What to do if my Genie Excelerator Garage Door Opener closes, and then shuts down?
If your Genie garage door closes and the opener shuts down, check the position of the wall console vacation lock switch.
What should I do if my Genie Garage Door Opener's operator runs, but the door does not move?
If the Genie Garage Door Opener motor runs, but the door doesn't move, ensure the magnetic carriage assembly is engaged to the rail drive screw. Check the force adjustment, and verify that all sections of the rail drive screw are turning when the motor runs. Also, check the condition and placement of the coupler, collar, and clip.
Why does my Genie Excelerator start up, but stops before it is completely open?
If your Genie garage door opener starts up but stops before fully opening, ensure that the garage door and opener are in good repair, properly lubricated, and properly balanced as detailed in the Maintenance Section. Check the open limit switch for a short circuit and for proper wiring, and verify the open force adjustment.
What to do if my Genie Garage Door Opener door starts down, then stops before it is completely closed?
If your Genie garage door starts down but stops before fully closing, check the close limit switch setting, look for shorted wires, and inspect the garage door for any binding.
What to do if my Genie Garage Door Opener lights will not turn off?
If the lights on your Genie garage door opener won't turn off, disconnect the wires connecting the wall console to the power head. Check their condition and either replace or reconnect them. Until you get a replacement wall console, disconnect the wall console and only use remote controls or a wireless keypad to operate the opener.
How to troubleshoot the Genie Excelerator Safe-T-Beam® System?
If there's an operational problem with the Safe-T-Beam® System, the Genie garage door opener will not run closed. Check the Safe-T-Beam® System for beam obstruction or misalignment of lenses, and also check the Safe-T-Beam® System for any diagnostic codes.
What to do if my Genie Excelerator starts to close, then stops and goes back up?
If your Genie garage door starts to close, then stops and goes back up, consider the following: * If it's a new installation, check the door arm position. * Check the operation of the contact reverse function. * Inspect the Safe-T-Beam® System for beam obstruction or misalignment. * Check the Safe-T-Beam® System diagnostic code. * Verify the close force adjustment. * Check the garage door for any binding.
Connect the main rail section to the opener's power head.
Assemble the multi-piece rail sections together securely.
Mount the header bracket to the garage wall above the door opening.
Attach the bracket to the garage door for connecting the opener arm.
Connect the assembled rail to the installed header bracket.
Securely mount the power head unit to the garage ceiling or structure.
Assemble and connect the door arms to the carriage and door bracket.
Install the Safe-T-Beam® sensors and source for safety reversal.
Mount and wire the wall console for controlling the opener.
Connect the opener to the electrical power source.
Configure limit switches and force settings for proper door operation.
Test and verify the door's automatic reversal upon contact.
General| Motor Type | DC Motor |
|---|---|
| Opening Speed | 7 inches per second |
| Safety Features | Safe-T-Beam System (safety sensors) |
| Warranty | Lifetime motor warranty |
| Voltage | 120V |
| Wall Control Panel | Multi-function |
| Speed | 7 inches per second |
| Security | Rolling code technology |
| Battery Backup | No |
| Horsepower | 1/2 HP |
| Lighting | Dual Bulb (up to 100 watts each) |
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