iii
Taking Care of the Computer ................................................ 77
Location Guidelines ............................................................ 77
General Guidelines ............................................................. 77
Cleaning Guidelines ............................................................ 78
Battery Pack Guidelines ...................................................... 78
Touchscreen Guidelines ...................................................... 80
When Traveling ....................................................................... 81
Chapter 8 Troubleshooting ............................................................ 82
Preliminary Checklist ............................................................... 83
Solving Common Problems .................................................... 84
Battery Problems ................................................................. 84
Bluetooth Problems ............................................................ 84
Display Problems ................................................................. 85
Fingerprint Scanner Problems ............................................ 85
Hardware Device Problems ................................................ 86
Keyboard and Touchpad Problems ................................... 86
LAN Problems ...................................................................... 87
Power Management Problems ........................................... 87
Software Problems .............................................................. 88
Sound Problems .................................................................. 88
Startup Problems ................................................................ 89
WLAN Problems .................................................................. 89
Other Problems ................................................................... 90
Resetting the Computer ......................................................... 92
System Recovery ...................................................................... 93
Using Windows RE .............................................................. 93
Using Recovery Partition .................................................... 94
Using the Driver Disc (Optional) ............................................ 95
Appendix A Specifications ................................................................ 96
Tablet Specifications ............................................................... 97
Keyboard Dock Specifications ................................................ 99
Appendix B Regulatory Information .............................................. 100
Safety Notices ........................................................................ 101
About the Battery ............................................................. 101
About the AC Adapter ..................................................... 103
Heat Related Concerns ..................................................... 104
North America ....................................................................... 105
USA .................................................................................... 105
Canada ............................................................................... 108
User Notification of Take-back Service ........................... 110