Getac S410 User Manual

84
Solving Common Problems
Battery Problems
The battery does not charge (Battery Charge indicator does not light
amber).
 Make sure that the AC adapter is properly connected.
 Make sure that the battery is not too hot or cold. Allow time for the
battery pack to return to room temperature.
 If the battery doesn't charge after it has been stored in very low
temperatures, try disconnecting and reconnecting the AC adapter to
solve the problem.
 Make sure that the battery pack is installed correctly.
 Make sure that the battery terminals are clean.
The operating time of a fully charged battery becomes shorter.
 If you often partially recharge and discharge, the battery might not be
charged to its full potential. Initialize the battery to solve the problem.
The battery operating time indicated by the battery meter does not
match the actual operating time.
 The actual operating time can be different from the estimated time,
depending on how you are using the computer. If the actual operating
time is much less than the estimated time, initialize the battery.
Bluetooth Problems
I cannot connect to another Bluetooth-enabled device.
 Make sure that both devices have activated Bluetooth feature.
 Make sure that the distance between the two devices is within the limit
and that there are no walls or other obstructions between the devices.
 Make sure that the other device is not in “Hidden” mode.
 Make sure that both devices are compatible.

Getac S410 Specifications

General

Bus type	OPI
Tjunction	100 °C
Processor cache	6 MB
Processor cores	4
Processor model	i5-8265U
System bus rate	4 GT/s
Processor family	Intel® Core™ i5
Processor socket	BGA 1528
Processor threads	8
Processor codename	Whiskey Lake
Configurable TDP-up	25 W
Processor frequency	1.6 GHz
Processor cache type	Smart Cache
Configurable TDP-down	10 W
Processor lithography	14 nm
Processor manufacturer	Intel
PCI Express slots version	3.0
Processor boost frequency	3.9 GHz
Processor operating modes	64-bit
PCI Express configurations	1x4, 2x2
Thermal Design Power (TDP)	15 W
Configurable TDP-up frequency	1.8 GHz
Configurable TDP-down frequency	0.8 GHz
Maximum number of PCI Express lanes	16
Internal memory	8 GB
Internal memory type	DDR4-SDRAM
Maximum internal memory	64 GB
SSD capacity	The Solid State Drive's storage capacity in Gigabytes.
SSD interface	SATA III
Storage media	SSD
Optical drive type	-
Card reader integrated	Yes
Total storage capacity	256 GB
Compatible memory cards	SD
Number of SSDs installed	1
Panel type	LCD
Display diagonal	14 \
Touchscreen type	Capacitive
Display resolution	1366 x 768 pixels
Native aspect ratio	16:9
Form factor	Clamshell
Product type	Laptop
Product color	Black
Numeric keypad	No
Pointing device	Touchpad
On-board graphics card ID	0x3EA0
Discrete graphics card model	Not available
On-board graphics card family	Intel® UHD Graphics
Maximum on-board graphics card memory	32 GB
On-board graphics card OpenGL version	4.5
On-board graphics card base frequency	300 MHz
On-board graphics card DirectX version	12.0
On-board graphics card dynamic frequency (max)	1100 MHz
Battery voltage	11.1 V
Battery capacity	4200 mAh
AC adapter power	65 W
AC adapter frequency	50/60 Hz
AC adapter input voltage	100 - 240 V
Cable lock slot type	Kensington
Storage temperature (T-T)	-51 - 71 °C
Operating temperature (T-T)	-29 - 63 °C
Operating relative humidity (H-H)	0 - 95 %
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac)
Bluetooth version	5.0
Top Wi-Fi standard	Wi-Fi 5 (802.11ac)
WLAN controller model	Intel Dual Band Wireless-AC 9260
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Mobile network generation	4G
Charging port type	DC-in jack
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity	3
Processor ARK ID	149088
Processor package size	46x24 mm
Supported instruction sets	AVX 2.0, SSE4.1, SSE4.2
Intel Identity Protection Technology version	1.00
Intel Stable Image Platform Program (SIPP) version	0.00

Weight and Dimensions

Depth	293 mm
Width	350 mm
Height	34.9 mm
Weight	2200 g