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Getac S410 User Manual

Getac S410
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84
Solving Common Problems
Battery Problems
The battery does not charge (Battery Charge indicator does not light
amber).
Make sure that the AC adapter is properly connected.
Make sure that the battery is not too hot or cold. Allow time for the
battery pack to return to room temperature.
If the battery doesn't charge after it has been stored in very low
temperatures, try disconnecting and reconnecting the AC adapter to
solve the problem.
Make sure that the battery pack is installed correctly.
Make sure that the battery terminals are clean.
The operating time of a fully charged battery becomes shorter.
If you often partially recharge and discharge, the battery might not be
charged to its full potential. Initialize the battery to solve the problem.
The battery operating time indicated by the battery meter does not
match the actual operating time.
The actual operating time can be different from the estimated time,
depending on how you are using the computer. If the actual operating
time is much less than the estimated time, initialize the battery.
Bluetooth Problems
I cannot connect to another Bluetooth-enabled device.
Make sure that both devices have activated Bluetooth feature.
Make sure that the distance between the two devices is within the limit
and that there are no walls or other obstructions between the devices.
Make sure that the other device is not in “Hidden” mode.
Make sure that both devices are compatible.

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Getac S410 Specifications

General IconGeneral
Bus typeOPI
Tjunction100 °C
Processor cache6 MB
Processor cores4
Processor modeli5-8265U
System bus rate4 GT/s
Processor familyIntel® Core™ i5
Processor socketBGA 1528
Processor threads8
Processor codenameWhiskey Lake
Configurable TDP-up25 W
Processor frequency1.6 GHz
Processor cache typeSmart Cache
Configurable TDP-down10 W
Processor lithography14 nm
Processor manufacturerIntel
PCI Express slots version3.0
Processor boost frequency3.9 GHz
Processor operating modes64-bit
PCI Express configurations1x4, 2x2
Thermal Design Power (TDP)15 W
Configurable TDP-up frequency1.8 GHz
Configurable TDP-down frequency0.8 GHz
Maximum number of PCI Express lanes16
Internal memory8 GB
Internal memory typeDDR4-SDRAM
Maximum internal memory64 GB
SSD capacityThe Solid State Drive's storage capacity in Gigabytes.
SSD interfaceSATA III
Storage mediaSSD
Optical drive type-
Card reader integratedYes
Total storage capacity256 GB
Compatible memory cardsSD
Number of SSDs installed1
Panel typeLCD
Display diagonal14 \
Touchscreen typeCapacitive
Display resolution1366 x 768 pixels
Native aspect ratio16:9
Form factorClamshell
Product typeLaptop
Product colorBlack
Numeric keypadNo
Pointing deviceTouchpad
On-board graphics card ID0x3EA0
Discrete graphics card modelNot available
On-board graphics card familyIntel® UHD Graphics
Maximum on-board graphics card memory32 GB
On-board graphics card OpenGL version4.5
On-board graphics card base frequency300 MHz
On-board graphics card DirectX version12.0
On-board graphics card dynamic frequency (max)1100 MHz
Battery voltage11.1 V
Battery capacity4200 mAh
AC adapter power65 W
AC adapter frequency50/60 Hz
AC adapter input voltage100 - 240 V
Cable lock slot typeKensington
Storage temperature (T-T)-51 - 71 °C
Operating temperature (T-T)-29 - 63 °C
Operating relative humidity (H-H)0 - 95 %
Wi-Fi standards802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac)
Bluetooth version5.0
Top Wi-Fi standardWi-Fi 5 (802.11ac)
WLAN controller modelIntel Dual Band Wireless-AC 9260
Ethernet LAN data rates10, 100, 1000 Mbit/s
Mobile network generation4G
Charging port typeDC-in jack
USB 2.0 ports quantityUSB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity3
Processor ARK ID149088
Processor package size46x24 mm
Supported instruction setsAVX 2.0, SSE4.1, SSE4.2
Intel Identity Protection Technology version1.00
Intel Stable Image Platform Program (SIPP) version0.00
Weight and Dimensions IconWeight and Dimensions
Depth293 mm
Width350 mm
Height34.9 mm
Weight2200 g

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