Getac V110 User Manual

Troubleshooting 8-3
Solving Common Problems
Battery Problems
The battery does not charge (Battery Charge indicator does not light
amber).
 Make sure that the AC adapter is properly connected.
 Make sure that the battery is not too hot or cold. Allow time for the
battery pack to return to room temperature.
 If the battery doesn't charge after it has been stored in very low
temperatures, try disconnecting and reconnecting the AC adapter to
solve the problem.
 Make sure that the battery pack is installed correctly.
 Make sure that the battery terminals are clean.
The operating time of a fully charged battery becomes shorter.
 If you often partially recharge and discharge, the battery might not be
charged to its full potential. Initialize the battery to solve the problem.
The battery operating time indicated by the battery meter does not
match the actual operating time.
 The actual operating time can be different from the estimated time,
depending on how you are using the computer. If the actual operating
time is much less than the estimated time, initialize the battery.
BT Problems
I cannot connect to another device with BT wireless technology.
 Make sure that both devices have activated BT feature.
 Make sure that the distance between the two devices is within the limit
and that there are no walls or other obstructions between the devices.

Getac V110 Specifications

General

Form factor	Convertible (Swivel)
Product type	Hybrid (2-in-1)
Product color	Black
Display diagonal	11.6 \
Touch technology	Multi-touch
Touchscreen type	Capacitive
Display brightness	800 cd/m²
Display resolution	- pixels
Native aspect ratio	16:9
Internal memory	8 GB
Internal memory type	DDR4-SDRAM
Maximum internal memory	32 GB
Storage media	-
Total storage capacity	- GB
On-board graphics card ID	0x5916
Discrete graphics card model	Not available
On-board graphics card model	Intel® HD Graphics 620
On-board graphics card family	Intel® HD Graphics
On-board graphics card OpenGL version	4.4
On-board graphics card base frequency	300 MHz
On-board graphics card DirectX version	12.0
On-board graphics card dynamic frequency (max)	1000 MHz
Battery voltage	11.1 V
Battery capacity	2100 mAh
AC adapter power	65 W
AC adapter frequency	50 - 60 Hz
AC adapter input voltage	100 - 240 V
Cable lock slot type	Kensington
Antenna type	2x2
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac)
Bluetooth version	4.2
Top Wi-Fi standard	Wi-Fi 5 (802.11ac)
WLAN controller model	Intel Dual Band Wireless-AC 8265
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Storage temperature (T-T)	-51 - 71 °C
Operating temperature (T-T)	-21 - 60 °C
Operating relative humidity (H-H)	0 - 95 %
Charging port type	DC-in jack
USB 2.0 ports quantity	0
Ethernet LAN (RJ-45) ports	1
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity	3
Pointing device	Touchpad
Operating system architecture	64-bit
Bus type	OPI
Stepping	H0
Tjunction	100 °C
Processor cache	3 MB
Processor cores	2
Processor model	i5-7200U
System bus rate	4 GT/s
Processor family	Intel® Core™ i5
Processor socket	BGA 1356
Processor threads	4
Processor codename	Kaby Lake
Configurable TDP-up	25 W
Processor frequency	2.5 GHz
Processor cache type	Smart Cache
Configurable TDP-down	7.5 W
Processor lithography	14 nm
Processor manufacturer	Intel
PCI Express slots version	3.0
Processor boost frequency	3.1 GHz
PCI Express configurations	1x2+2x1, 1x4, 2x2, 4x1
Thermal Design Power (TDP)	15 W
Configurable TDP-up frequency	2.7 GHz
Configurable TDP-down frequency	0.8 GHz
Maximum number of PCI Express lanes	12
Processor code	SR2ZU
Processor ARK ID	95443
Processor package size	42 X 24 mm
Supported instruction sets	AVX 2.0, SSE4.1, SSE4.2
Intel Identity Protection Technology version	1.00
Intel Stable Image Platform Program (SIPP) version	0.00

Weight and Dimensions

Depth	238 mm
Width	313 mm
Height	39 mm
Weight	1980 g