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Troubleshooting
System Recovery
System Restore, Refresh, or Reset (for
Windows 8 Models)
If you're having problems with your Windows 8 computer, you can try to
restore, refresh, or reset it.
To restore your computer to an earlier point in time:
1. Enter Recovery in the search box.
2. Tap Settings, and then tap Recovery.
3. Tap Open System Restore.
To refresh your computer without affecting your files:
1. Open the Charms Bar of Windows.
2. Tap Settings Change PC Settings General.
3. Under Refresh your PC without affecting your files, tap Get started.
To remove everything and reinstall Windows:
1. Open the Charms Bar of Windows.
2. Tap Settings Change PC Settings General.
3. Under Remove everything and reinstall Windows, tap Get started.
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