Getac V110 User Manual

Troubleshooting 8-5
Hardware Device Problems
The computer does not recognize a newly installed device.
 The device may not be correctly configured in the BIOS Setup program.
Run the BIOS Setup program to identify the new type.
 Make sure if any device driver needs to be installed. (Refer to the
documentation that came with the device.)
 Make sure if the device needs any jumper or switch settings. (Refer to the
documentation that came with the device.)
 Check the cables or power cords for correct connections.
 For an external device that has its own power switch, make sure that the
power is turned on.
Keyboard and Touchpad Problems
The keyboard does not respond.
 Try connecting an external keyboard. If it works, contact an authorized
dealer, as the internal keyboard cable might be loose.
Water or liquid is spilt into the keyboard.
 Immediately turn off the computer and unplug the AC adapter. Then
turn the keyboard upside down to drain the liquid out of the keyboard.
Make sure to clean up any part of the spill you can get to. Though the
keyboard of your computer is spill-proof, liquid will remain in the
keyboard enclosure if you don’t remove it.
The touchpad does not work, or the pointer is difficult to control
with the touchpad.
 Make sure that the touchpad is clean.

Getac V110 Specifications

General

Form factor	Convertible (Swivel)
Product type	Hybrid (2-in-1)
Product color	Black
Display diagonal	11.6 \
Touch technology	Multi-touch
Touchscreen type	Capacitive
Display brightness	800 cd/m²
Display resolution	- pixels
Native aspect ratio	16:9
Internal memory	8 GB
Internal memory type	DDR4-SDRAM
Maximum internal memory	32 GB
Storage media	-
Total storage capacity	- GB
On-board graphics card ID	0x5916
Discrete graphics card model	Not available
On-board graphics card model	Intel® HD Graphics 620
On-board graphics card family	Intel® HD Graphics
On-board graphics card OpenGL version	4.4
On-board graphics card base frequency	300 MHz
On-board graphics card DirectX version	12.0
On-board graphics card dynamic frequency (max)	1000 MHz
Battery voltage	11.1 V
Battery capacity	2100 mAh
AC adapter power	65 W
AC adapter frequency	50 - 60 Hz
AC adapter input voltage	100 - 240 V
Cable lock slot type	Kensington
Antenna type	2x2
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac)
Bluetooth version	4.2
Top Wi-Fi standard	Wi-Fi 5 (802.11ac)
WLAN controller model	Intel Dual Band Wireless-AC 8265
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Storage temperature (T-T)	-51 - 71 °C
Operating temperature (T-T)	-21 - 60 °C
Operating relative humidity (H-H)	0 - 95 %
Charging port type	DC-in jack
USB 2.0 ports quantity	0
Ethernet LAN (RJ-45) ports	1
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity	3
Pointing device	Touchpad
Operating system architecture	64-bit
Bus type	OPI
Stepping	H0
Tjunction	100 °C
Processor cache	3 MB
Processor cores	2
Processor model	i5-7200U
System bus rate	4 GT/s
Processor family	Intel® Core™ i5
Processor socket	BGA 1356
Processor threads	4
Processor codename	Kaby Lake
Configurable TDP-up	25 W
Processor frequency	2.5 GHz
Processor cache type	Smart Cache
Configurable TDP-down	7.5 W
Processor lithography	14 nm
Processor manufacturer	Intel
PCI Express slots version	3.0
Processor boost frequency	3.1 GHz
PCI Express configurations	1x2+2x1, 1x4, 2x2, 4x1
Thermal Design Power (TDP)	15 W
Configurable TDP-up frequency	2.7 GHz
Configurable TDP-down frequency	0.8 GHz
Maximum number of PCI Express lanes	12
Processor code	SR2ZU
Processor ARK ID	95443
Processor package size	42 X 24 mm
Supported instruction sets	AVX 2.0, SSE4.1, SSE4.2
Intel Identity Protection Technology version	1.00
Intel Stable Image Platform Program (SIPP) version	0.00

Weight and Dimensions

Depth	238 mm
Width	313 mm
Height	39 mm
Weight	1980 g