Contents
1 Introduction 1
1.1 About ................................................................................. 1
1.2 Conventions used in this manual ................................................. 1
1.3 Administration & Configuration ................................................... 1
1.4 How GFI FaxMaker works - Sending faxes ....................................... 2
1.5 How GFI FaxMaker works - Receiving faxes ..................................... 3
2 System Requirements 5
2.1 Software.............................................................................. 5
2.2 Hardware ............................................................................. 5
2.3 Important settings .................................................................. 6
2.4 Firewall settings .................................................................... 6
3 Pre-installation action: Configure mail server 7
3.1 Mail server environments .......................................................... 7
3.2 Microsoft Exchange ............................................................... 11
3.3 Lotus Notes/Domino .............................................................. 12
3.4 Other SMTP/POP3 mail servers ................................................. 24
3.5 SAP 4.7 ............................................................................. 24
4 Installing GFI FaxMaker 25
4.1 Important notes ................................................................... 25
4.2 Installation procedure ............................................................ 25
4.3 Run the GFI FaxMaker Configuration Wizard .................................. 27
4.4 Upgrading from earlier versions ................................................ 31
5 Testing your new GFI FaxMaker Installation 33
6 Glossary 35
7 Troubleshooting 37
7.1 Introduction ....................................................................... 37
7.2 Common issues .................................................................... 37
7.3 Knowledge Base ................................................................... 39
7.4 Web Forum ......................................................................... 39
7.5 Request technical support ....................................................... 39
7.6 Build notifications ................................................................ 39
7.7 Documentation .................................................................... 40
8 Appendix 1: Microsoft Exchange 2000/2003 Connector 41
8.1 Creating the connector automatically ......................................... 41
8.2 Creating the connector manually ............................................... 41
8.3 Removing the connector automatically........................................ 44
8.4 Removing the connector manually ............................................. 45
9 Appendix 2: Microsoft Exchange 2007/2010 Connector 47
9.1 Creating the connectors automatically ........................................ 47
9.2 Creating the connectors manually ............................................. 47