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SAFE MODE
The GXV3350 allows users to enter safe mode by enabling safe mode option from WEB UI under
MaintenanceUpgrade/Advanced Settingssafe mode. If enabled, the phone will enter safe mode
after rebooting. Users can alternatively enter safe mode by pressing the Menu button during bootup.
Before entering the safe mode, please power cycle the phone and when the plain text “GRANDSTREAM”
shows up, immediately press and hold the Menu button when the five buttons light up again after the
top right LED flash ends. Users will see the phone boot up in safe mode.
Under safe mode, only the system applications will be up and running. Normally safe mode is not needed
unless the phone cannot function anymore caused by incompatible 3rd party applications. For example, if
a 3rd party application is downloaded and installed on the phone that cause the phone keep crashing or
freezing and users cannot operate on the phone's settings, users can enter safe mode to remove the 3rd
party application and boot up in normal mode again.
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