SERVICE CODES
6-17
(Old Electronics Only) Service Code 5
Prior to Serial Number GC7243MS and C7439MS
Not Applicable After Serial Number GC7243MS and C7439MS
If service code 5 is displayed, refer to the following information block and
troubleshooting table. Read the information block before making a service call,
and use
Table 5 if a service call is required.
Code 5: Indicates a drain temperature probe circuit problem.
Service Code Information Block
Part Number
Description CC10-E CC20-E CC10-G CC20-G
Drain Temperature Probe Kit 077805 077805 085187 085187
Drain
Temperature Probe Wire 073266 076495 085172 090705
Harness
Relay Board 112966 112964 112964 112964
Control Panel
Single Oven
Cook Only 112960 112960 112960 112960
Cook and Hold 112961 112961 ________ _______
Double-Stacked
Top, Cook Only 112960 112960 112960 112960
Bottom, Cook Only 112960 112960 112960 112960
Top, Cook and Hold 112961 112961 ________ ________
Bottom, Cook and Hold 112961 112961 ________ ________
EPROM 112954 112955 112957 112957
ASK THE CUSTOMER: Ask the customer to reset the controls (see page 6-3). Select Steam
mode.
If code 5 reappears, a service call is required. Also ask the customer for
the oven type (model and serial numbers) and what type of control panel
(Cook only or Cook and Hold option) is installed on the unit. If the unit is a
CC10-E, find out if it is a single or double-stacked unit. Remember, for the
CC10-E ovens, control panels cannot be interchanged between single and
double-stacked ovens, nor can they be interchanged between the upper and
lower ovens of a double-stacked unit.
CAN OVEN BE Yes. All modes. However, repair work should be done as soon as the
OPERATED BEFORE schedule permits.
SERVICE?
P
ARTS TO TAKE ON NOTICE: Be sure to take the Service Manual and the T-Cal Box (old electronics)
SERVICE CALL: (P/N 074821) with you on the service call. Use only Groen Certified parts.
(Revised 1/02)
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