SERVICE CODES
6-11
Service Code 3
If service code 3 is displayed, refer to the following information block and
troubleshooting table. Read the information block before making a service call,
and use
Table 3 if a service call is required.
Code 3: Indicates that the maximum boiler fill time has been exceeded.
Service Code Information Block
Part Number
Description CC10-E CC20-E CC10-G CC20-G
Water Inlet Valve 071235
071235 *090827 090827
Drain Valve 071234 071234 071234 071234
Silicone Hose 071275 080631 085148 090741
(short)
085149
(long)
Relay Board 112966 112964 112964 112964
Control Panel
Single Oven
Cook Only 112960 112960 112960 112960
Cook and Hold 112961 112961 ________ _______
Double-Stacked
Top, Cook Only 112960 112960 112960 112960
Bottom, Cook Only 112960 112960 112960 112960
Top, Cook and Hold 112961 112961 ________ ________
Bottom, Cook and Hold 112961 112961 ________ ________
ASK THE CUSTOMER: The boiler and probe may be dirty. Ask the customer to reset the solid state
controls (see page 6-3), then refer to the Operating Manual for proper
cleaning instructions.
If code 3 reappears, ask the customer to make sure the water supply is
turned on and that there are no kinks in the water supply line. If customer
reports that these conditions are satisfied, a service call is required. Also ask
the customer for the oven type (model and serial numbers) and what type of
control panel is on the unit (Cook only, or Cook and Hold option). If the unit is
a CC10-E, find out if it is a single or double-stacked unit. Remember, for the
CC10-E ovens, control panels cannot be interchanged between single and
double-stacked ovens, nor can they be interchanged between the upper and
lower ovens of a double-stacked unit.
CAN OVEN BE Yes. Oven mode only.
OPERATED BEFORE
SERVICE?
PARTS TO TAKE ON NOTICE: Be sure to take the Service Manual and the T-Cal Box (old electronics)
SERVICE CALL: (P/N 074821) with you on the service call. Use only Groen Certified parts.
* - Early CC10-G units used Water Inlet Valve, part number 071235.
(Revised 1/02)
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