SERVICE CODES
6-25
Service Code 9
After Serial Number GC7243MS and C7439MS
If service code 9 is displayed, refer to the following information block and trou-
bleshooting table. Read the information block before making a service call, and
use
Table A if a service call is required.
Code 9 indicates the boiler temperature probe circuit is not working properly.
ASK THE CUSTOMER: The boiler and probes may be dirty. Ask the customer to reset the solid
state controls (see page 6-1), then refer to the Operating Manual for proper
cleaning instructions.
If code reappears, a service call is required. Verify oven type (ask for
model and serial numbers). Also ask the customer what type of control panel
is on the unit (Cook only, or Cook and Hold option.) If the unit is a double
stacked CC10-E, find out what control panel is currently on each oven.
Remember, for the CC10 E ovens, control panels cannot be interchanged
between single and double stacked ovens, nor can they be
interchanged between the upper and lower ovens of a double-stacked unit.
CAN OVEN BE Yes. Oven mode only. The oven requires at least one good water level probe
OPERATED BEFORE to operate in STEAM or COMBO mode.
SERVICE?
PARTS TO T
AKE ON NOTICE: Only use Groen Certified Parts.
SERVICE CALL:
Service Code Information Block
Part Number
Description CC10-E CC20-E CC10-G CC20-G
Water Level Probe (Qty. 2) 070178 070178 070178 070178
Water Level Probe Harness 073268 076494 076494 090703
Relay Board 112966 112964 112964 112964
Boiler Temperature Probe Kit 077804 083416 085187 085187
Control Panel
Single Oven
Cook Only 112960 112960 112960 112960
Cook and Hold 112961 112961 ________ _______
Double-Stacked
Top, Cook Only 112960 112960 112960 112960
Bottom, Cook Only 112960 112960 112960 112960
Top, Cook and Hold 112961 112961 ________ ________
Bottom, Cook and Hold 112961 112961 ________ ________
EPROM 112954 112955 112957 112957
(Revised 1/02)
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