15.1.4 WLAN-AP ................................................................................................................................................................ 28
15.1.5 Proxy ....................................................................................................................................................................... 28
15.2 Device tab ........................................................................................................................................................................ 29
15.3 File name ......................................................................................................................................................................... 29
15.4 Plugin Management ........................................................................................................................................................ 29
15.5 Language ......................................................................................................................................................................... 29
16 Team management .................................................................................................................................................................. 30
16.1 Create new team ............................................................................................................................................................. 30
16.2 Adding new team members ............................................................................................................................................ 32
17 Keeping the software up to date.............................................................................................................................................. 32
18 Info window ............................................................................................................................................................................. 32
18.1 Factory reset .................................................................................................................................................................... 33
18.2 LOG - file .......................................................................................................................................................................... 33
19 Cleaning the scanner ................................................................................................................................................................ 33
20 Moving the scanner to another location .................................................................................................................................. 35
21 Product and safety information ............................................................................................................................................... 36
22 Disposal .................................................................................................................................................................................... 36
23 Troubleshooting ....................................................................................................................................................................... 37
23.1 The scanner is unresponsive ........................................................................................................................................... 37
23.2 Device cannot be found................................................................................................................................................... 37
23.3 Forgot your password...................................................................................................................................................... 37
23.4 Power button light is steady red ..................................................................................................................................... 37
23.5 Download does not start automatically when exporting USING THE WEB DOWNLOAD EXPORT PLUGIN ..................... 37
23.6 Scan quality is bad or has other issues ............................................................................................................................ 37
24 Certifications and patents ........................................................................................................................................................ 38
25 Customer care and support...................................................................................................................................................... 39
26 Manufacturer information ....................................................................................................................................................... 39