Troubleshooting
ORCA Sonar System
32
Error Codes
Error 01:
Amplifier/Transmitter can not communicate with
transducer.
• Wiring: Check the terminals for a loose or
incorrect connection (including junction box/cable
extensions)
• Check the cables for any signs of damage
• Ensure any customer supplied cable meets
HAWK specifications
• If using junction box extension trace the 8-10VDC
from the red/black amplifier terminals to
the transducer to ensure wires are correct
• If using a junction box ensure you follow HAWK
specification for extending cable
• ‘Unit Specs & Checks’ has additional checks for
causes of Error 01.
Error 02:
Communication data corruption between
Transmitter and Transducer.
• It can be a result of noise in data lines or one of
data lines (white or blue) being open circuit.
• Make sure wiring is correct especially look to the
screen (earth).
• Ensure you are using quality shielded
instrument cable.
• ‘Unit Specs & Checks’ has additional checks for
causes of Error 02.
Error 03:
• Specific comms mode is selected (eg Profibus, FF)
but comms module is not connected or responding
• Check your unit part number to ensure it has
correct comms
• If you do not have additional comms
(part number option X) then select Modbus.
Error 04:
Amplifier is programmed with incorrect software
or has wrong hardware connected.
• Contact your local support.
ActuatorErr
Before the Actuator sweeps the ORCA will check
the incoming voltage to confirm it is not less than
the VoltCutOff parameter value. If it does detect the
error it will display ActuatorErr for a few seconds on
the LCD. Confirm 24VDC power supply is per spec
(min 5A at the terminal)
ActuatorVsErr
If the voltage drops below the VoltCutOff parameter
value during an attempted Actuator swing the ORCA
will display ActuatorVsErr for a few seconds on the
LCD. Confirm 24VDC power supply is per spec (min
5A at the terminal).