HEX GS-911 - Troubleshooting Wi-Fi Connectivity Problems

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Hex GS-911 for BMW Motorcycles

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1. Activate Wi-Fi reception on the control device.

2. Launch the GS-911 software.

3. Click Setup  Wifi Setup.

 The Wi-Fi setup buttons will be shown. Note that the GS-

911 device is also listed as a Wi-Fi network.

4. If a suitable Wi-Fi network is not listed, click Scan for networks.

 The control device will scan for available Wi-Fi networks.

 All local Wi-Fi networks that are active will be listed under

Infrastructure Mode.

 If your network is still not listed, make sure your Wi-Fi

network complies with the specification listed at

https://www.hexgs911.com/specifications/.

5. Select a new Wi-Fi network by clicking the listing for the chosen

network.

 The Network Detail section will be shown.

6. Enter the network password in the Passphrase field.

7. Click Connect.

 GS-911 will attempt to connect to the chosen Wi-Fi

network.

 If connection to the chosen network is successful, GS-911

will beep twice.

 If the GS-911 is in D2D mode when the connection to the

chosen network is made, it will automatically switch to

Infrastructure mode.

 If the Infrastructure mode LED alternates between no

activity and flashing red, the Wi-Fi network password may

have been entered incorrectly. Make sure the correct Wi-Fi

password is entered by clicking the Show Password

button, forgetting the network, and re-entering the network

credentials and password.

8. If the GS-911 cannot find the chosen Wi-Fi network, and the

Infrastructure mode LED remains red, test the Wi-Fi network

connectivity as shown in Troubleshooting Wi-Fi connectivity

problems below.

5.1.3 Troubleshooting Wi-Fi connectivity problems

If you are having trouble using an Infrastructure mode connection

between your GS-911 and a control device, diagnose the connection

issue by doing the steps that follow: