Troubleshooting Page 5-4
L000950, Version: 4.0 February 2016
E-Card Startup Error
(PC Error Message No. 141)
A problem was detected during
Printer start-up.
Reset the Printer and try again. If this
problem persists, call for technical
assistance.
EEPROM Corrupt
(PC Error Message No. 38, 39, 40,
144)
EEPROM restored with factory default
values.
If changes were made, then go into the
setting values and reset these
numbers.
Ejecting Card
(PC Error Message No. 72)
The card has been ejected already.
Click OK to clear the message. The
User might want to know that a card
has been sent to the reject bin, or out
of the printer, and is either incomplete
or posses a security risk if not
disposed of properly.
Empty Reject Bin
(PC Error Message No. 265)
The reject bin is full.
Remove the large number of rejected
cards from the reject bin.
Click OK to clear the notification
message. (Note: In some cases,
rejected cards are incomplete or pose
a security risk, and should be disposed
of properly.)
Failed To Initialize
(PC Error Message No. 141)
A problem was detected during
Printer start-up.
Reset the Printer and try again. If this
problem persists, call for technical
assistance.
Film Align Error
(PC Error Message No. 26, 176)
The film is not able to move correctly.
Check for jams/breaks.
Check for obstruction. If the problem
persists, call for technical assistance.
Film Break/Jam
(PC Error Message No. 158)
The film is not able to move correctly.
Check for jams/breaks.
Check for obstruction. If the problem
persists, call for technical assistance.
Film Low
(PC Error Message No. 156)
The HDP film will soon run out.
If printing a large number of cards,
replace the Film now or monitor the
Printer until the Film is gone and install
a new Film.
Film Out
(PC Error Message No. 156, 157)
The HDP film has run out.
Install a new roll of film and press
Resume to continue or Cancel to reset.
Film: Wrong Material
(PC Error Message No. 173)
The HDP Film is not installed properly
or has been damaged.
Verify the correct film is installed in
the film Cartridge.
LCD Error Message Cause Solution
To Next Page
Loading...
