February 2016 L000950, Version: 4.0
Page 5-9 Troubleshooting
Remove Ribbon
(PC Error Message No. 139)
The print Ribbon is not installed
properly or has been damaged.
Verify the correct Ribbon is installed in
the Ribbon Cartridge.
Remove it and replace it with the
correct Ribbon.
Remove Lam Material
(PC Error Message No. 210)
Single Sided Lam job specified but
the material is loaded in both
Modules.
Remove either Lamination Cartridge.
Remove Lam1 Mtl
(PC Error Message No. 204)
Single sided lamination on the back
side is specified but material is loaded
in the Lam 1 Module.
Remove Cartridge 1.
Remove Lam2 Mtl
(PC Error Message No. 205)
Single sided lamination on the front
side is specified but material is loaded
in the Lam 2 Module.
Remove Cartridge 2.
Ribbon Break/Jam
(PC Error Message No. 99, 108, 109)
The Ribbon is not able to find the next
panel correctly. Check for
jams/breaks.
If jammed, clear the jam. If broken,
repair by taping the Ribbon back on to
the take-up core.
Press Resume to continue or Cancel to
abort.
Ribbon Low
(PC Error Message No. 92)
The print Ribbon will soon run out.
If printing a large number of cards,
replace the Ribbon now or monitor the
Printer until the Ribbon is gone and
install a new Ribbon.
Ribbon Miscue
(PC Error Message No. 97)
The Ribbon is not able to find the next
panel correctly. Check for
jams/breaks.
If jammed, clear the jam. If broken
repair by taping the Ribbon back on to
the take-up core.
Press Resume to continue or Cancel to
abort.
Ribbon Out
(PC Error Message No. 91, 100, 101)
The print Ribbon has run out.
Install a new Ribbon and press Resume
to continue.
Ribbon Tension
(PC Error Message No. 98)
The Ribbon tensions may be out of
range.
Check and adjust the setting through
the TOOLBOX under the Advanced
Settings tab.
If this problem persists, call for
technical assistance. Press Resume to
continue or Cancel to abort.
Ribbon: Wrong Material
(PC Error Message No. 93, 122, 172)
The print Ribbon is not installed
properly or has been damaged.
Verify the correct Ribbon is installed in
the Ribbon Cartridge.
System Fault
(PC Error Message No. 164)
Unspecified system error is detected
by the Printer Firmware.
Reset the Printer and try again.
If this problem persists, call for
technical assistance.
Unable to Feed
(PC Error Message No. 14, 81)
The Printer is unable to feed a card
from the Card Cartridge
Verify there are cards in the Card
Cartridge.
Verify cards are not stuck together or
jammed, and they are the correct
thickness.
LCD Error Message Cause Solution
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