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Lauren CunninghamSep 12, 2025
What to do if my HiTi Digital CS-310 Printer shows 'PRINT FAIL'?
- RRobert SullivanSep 12, 2025
Please restart the card printer.
What to do if my HiTi Digital CS-310 Printer shows 'PRINT FAIL'?
Please restart the card printer.
What does 'DOOR OPEN' mean for HiTi Digital CS-310 Printer?
If your HiTi Digital Printer shows a 'DOOR OPEN' message, please close the ribbon door again.
What to do if my HiTi Digital CS-310 shows 'CMD SEQUENCE ERROR'?
Please restart the card printer.
What to do if my HiTi Digital Printer shows 'CHECKSUM ERROR'?
Please restart the card printer.
What does 'Cam TPH error' mean for HiTi Digital Printer?
Press the ‘Cancel” button to restart the card printer.
How to fix HiTi Digital CS-310 that is off-line?
If your HiTi Digital Printer is off-line, check the power cord to ensure it's properly connected to the power outlet and that the power switch is turned ON. A solid green status light indicates normal operation. Also, verify that the USB cable is correctly connected to both your PC and the card printer.
What does 'Command sequence error' mean for HiTi Digital CS-310 Printer?
If your HiTi Digital Printer displays a 'Command sequence error', restart the card printer.
What does 'Nvram R/W error' mean for HiTi Digital CS-310?
If your HiTi Digital Printer shows an 'Nvram R/W error', it indicates an issue with the printer's internal memory. Please restart the card printer.
What to do if my HiTi Digital CS-310 shows 'R/J Box missing'?
If your HiTi Digital Printer displays 'R/J Box missing', ensure the rejected box is properly installed.
What does 'Ribbon IC R/W error' mean on my HiTi Digital Printer?
If your HiTi Digital Printer displays a 'Ribbon IC R/W error', remove the ribbon, clean the chip on the side, and then re-install it. If the error persists, try installing a new ribbon.
Confirms all items are included when unpacking the card printer.
Detailed description of the printer's front and back panels and their components.
Explains the printer's LED lights, LCD display, and control buttons for operation.
Connects the printer to power and a PC using the provided cables.
Step-by-step guide on how to install the cleaning roller into the printer.
Instructions for inserting blank cards and installing ribbon cartridges into the printer.
Lists the necessary PC specifications for installing the printer software.
Guide to installing the printer driver from the CD-ROM for Windows OS.
Steps to remove the printer driver from the system via Control Panel.
Instructions for installing the CardDesiree CS software from the CD-ROM.
Overview of the printer driver settings and its seven categories.
Configure ribbon type, card type, printing mode, copies, and direction.
Define areas covered or uncovered by the ribbon on the card.
Adjust color preference, brightness, contrast, and skin tone for printing.
Access print position adjustment, cleaning tools, and maintenance information.
Configure settings for encoding magnetic stripe data on cards.
Save or load printer driver settings between computers.
Configure lamination settings for compatible printer models.
Provides driver information and website address for inquiries.
Explains the printer's LCD display and its messages during operation.
Details how to navigate menus and check printer status via the LCD.
Step-by-step instructions for cleaning the printer's cleaning roller.
Procedures for cleaning the print path in standalone and PC link modes.
Guide on how to safely clean the Thermal Print Head (TPH).
Instructions on how to remove and clean the printer's air filter.
Steps to clean the rollers and sensor in the card-insert mechanism.
Instructions for cleaning the ribbon sensors inside the printer.
Lists common error messages and their corresponding causes and solutions.
General| Print Resolution | 300 x 300 dpi |
|---|---|
| Connectivity | USB 2.0 |
| Printer Type | Dye Sublimation |
| Print Technology | Dye-Sublimation |
| Media Size | 4 x 6" |
