NORMAL OPERATION
Touchpoint Pro
Pt. No. 2400M2566_1_EN 36 Operating Manual
5.12 How to Access Diagnostic information
Engineer access level is required.
The Diagnostics screen gives information about the firmware versions of system components, and details of the status and
any errors. This information could be required by Honeywell Analytics to assist with technical support. The Diagnostics
screen also provides access to the TPPR system test modes (see Ch.12.3 How to Test the TPPR).
To access Diagnostics, from the System Status screen navigation bar select Tool Box, then Diagnostics. The
Diagnostics screen also provides access to a drop-down menu that offers the following tests:
• Field Inputs Test
• Configuration Settings Test
• Cause and Effect Test
• Panel Button Test
• LCD Screen Test
Further information can be found in the Touchpoint Pro Technical Handbook.
5.13 Managing the Integral SD Card
TPPR is supplied with a 4 GB Industrial Grade FAT32 SD card installed, although you can replace it with a larger card if
required. Replacement SD cards should be the same industrial standard to ensure longevity and to protect against data loss.
5.13.1 SD Card Purposes
The Controller’s SD Card is used for:
• Ongoing storage of event and trend data
• Storage of locally generated reports
• Storage destination for backup files
• Storing configuration backup files
• Internal system management
The SD card should not normally be removed from the controller. However, if it is necessary to remove the card, the
controller will continue to cache data but the same card should be reinserted as soon as possible. The cached data will be
automatically saved to the card when it is re-inserted.
Under most circumstances the controller can cache several hours of events in internal memory. However, inserting a
replacement card causes the cached data to be flushed to this card, and it will no longer be available in the cache for saving
to the original card.
WARNING
The SD Card is located inside the TPPR Controller’s enclosure. Always ensure that the local atmosphere is safe
before opening the enclosure. Always close and lock the enclosure door when operating the TPPR in normal
conditions.
It is not necessary to ‘power off’ when removing/inserting an SD Card but
do not touch any exposed terminals or wiring.
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