Honeywell touchpoint Pro - User Interface Software; Local Interface (Touchscreen); Web Server Interface

POTENTIAL OPERATING ISSUES
Touchpoint Pro
Pt. No. 2400M2566_1_EN 63 Operating Manual
11 Error Codes
The TPPR Controller may generate an error message if an exception is encountered. Each message has a code number
that is listed, with its explanations and suggested remedy, in the table below.
Key:
CCB = Control Centre Board; COB = Communication Board; I/O = Input/Output Module; UDID = Unique Device Identifier.
Honeywell Service Centre details are on the back page, and your local service contact may be found in:
Configuration Settings>System Status>Tool Box>Global Settings>Service Contact Settings.
Error
Code
Message
Possible Cause
Remedial Action
Sys
Fail
Relay
Sys
Fault
Relay
1
Not used.
—
—
2
Operation failed; invalid frame
length. Please retry the
operation. If the problem
persists, please contact your
local service representative.
The COB has a
communication issue
1. Retry the operation.
2. If still unsuccessful, reboot the COB by
pressing [Accept + Reset] for 10 s.
3. If the error still has not cleared, cycle the
system power off and on.
4. Contact your local service representative if
the problem persists.
X
3
Operation failed; invalid source
address. Please verify that the
current COB software and CCB
firmware revisions are
compatible.
A software or
firmware update is
not compatible with
other installed
components
1. Refer to the Help screen to confirm the
currently installed version of software and
firmware.
Contact your Service Representative.
X
4
I/O Module parameter write
failed; UDID does not match.
The CCB may not
recognise the module
type
1. Initialise the ring network and try again.
2. If the error persists, contact your Service
Representative.
X
5
Not used.
—
—
6
Operation failed; invalid channel
type.
Refer to Error 2
Refer to Error 2
X
7
Operation failed; invalid request
type.
———//——— ————————//————————
8
Operation failed; invalid
command code.
Refer to Error 2. Can
also occur due to
non-compatible COB
Software and CCB
Firmware versions
————————//————————
9
Operation failed; invalid object
type.
Refer to Error 2
————————//————————
10
Operation failed; invalid object
identifier.
———//——— ————————//————————
11
Operation failed; invalid
parameter identifier.
Refer to Error 2. Can
also occur due to
non-compatible COB
Software and CCB
Firmware versions
————————//————————
12
Operation failed; wrong
parameter identifier.
———//——— ————————//————————
13
Operation failed; parameter is
read-only.
Refer to Error 2
————————//————————