Honeywell touchpoint Pro - PC Configuration Software; SD Card Usage; Communication Interfaces

POTENTIAL OPERATING ISSUES
Touchpoint Pro
Pt. No. 2400M2566_1_EN 64 Operating Manual
Error
Code
Message
Possible Cause
Remedial Action
Sys
Fail
Relay
Sys
Fault
Relay
14
Login session has expired or
has been ended by another
user.
A user login will time
out after 20 minutes
of inactivity, or
another user may be
logged in via one of
the alternative
interfaces (local
Touchscreen or PC
Configuration
Software)
1. Check if another user is logged in.
2. If your requirement takes priority, you have
the option to terminate the existing (other
user’s) session.
15
Operation failed; invalid
transaction identifier.
Refer to Error 2
Refer to Error 2
16
Flash memory write operation
failed.
During configuration,
the CCB was unable
to write a value into
the non-volatile
memory
1. Retry the operation.
2. If the error has not cleared, if possible cycle
the power to the system.
3. If the problem persists, please contact your
local service representative.
X
X
17
Operation failed; invalid module
identifier.
Refer to Error 2
Refer to Error 2
18
Operation failed; invalid channel
identifier.
———//——— ————————//————————
19
Operation failed; invalid physical
channel number.
———//——— ————————//————————
20
Module ID could not be
assigned, because it is already
in use by another module.
Each module on the
system must have a
unique module ID
(e.g. M03)
Select a different Module ID
21
Operation failed; wrong number
of parameter identifiers.
Refer to Error 2
Refer to Error 2
22
Not used.
—
—
23
Operation failed; Module ID
does not exist.
May occur during
configuration or
changeover of a
module
1. Re-initialise the ring network
2. Retry the operation
3. If the error has not cleared, if possible cycle
the power to the system.
4. If the problem persists, please contact your
local service representative
24
I/O Module cannot be
de-commissioned, because one
or more channels on this module
are commissioned. Please
de-commission all channels
before de-commissioning the
module.
All channels of a
module must be
de-commissioned
before a module can
be
de-commissioned
1. De-commission all channels on the I/O
Module.
2. Retry the operation.
25
Operation failed; Module ID
does not match.
Refer to Error 23
Refer to Error 23
26
Operation failed; an I/O Module
with the same UDID does
already exist on the system.
Each TPPR
component has a
unique identifying
code.
Refer to Error 23
Contact your local representative to obtain a
replacement module.
X