Hotone Ampero - Troubleshooting Common Issues

DESIG N IN SP IRATION
Troubleshooting
Device won’t turn on
• Make sure the power supply is properly connected and the device is
switched on.
• Check if the power adapter is working properly.
•Check if you’re using the correct power adapter.
No sound or slight sound
• Make sure your cables are connected properly.
• Make sure the volume knob is adjusted properly.
• When the expression pedal is used for volume control, check it’s position
and volume settings.
• Check the effects module volume settings.
• Check the patch volume settings.
• Make sure your input device is not muted.
Noise
• Make sure your cables are connected properly.
• Check your instrument output jack.
• Check if you’re using the correct power adapter.
• When using the balanced outputs, try switching the GND LIFT on.
•If the noise is coming from your instrument, try using the noise reduction
module to adjust it.
Sound problems
• Make sure your cables are connected properly.
• Check your instrument output jack.
• If you’re using an external expression pedal to control distortion or other similar
parameters, check to see if the expression pedal is set up properly.
• Check your effects parameter setup. If effects are set to extremes, Ampero may only
emit noise.
Problems with expression pedal
• Check your expression pedal on/off settings.
• Try calibrating the pedal.
• When using an external expression pedal, make sure you’re using a 1/4” male-to-male
TRS cable. the adapter from the outlet.
• Make sure your hands are dry when plugging in the adapter.
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