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HP 200 G3 User Manual

HP 200 G3
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Unable to connect to the Internet.
Cause Solution
This is useful for having the browser remember some specic
information that the Web server can later retrieve.)
2. Click Internet Options.
3. In the Browsing history section, click the Delete button.
4. Select the Cookies and website data check box and click
the Delete button.
Cannot automatically launch Internet programs.
Cause Solution
You must log on to your ISP before some programs will start. Log on to your ISP and launch the desired program.
Solving software problems
Most software problems occur as a result of the following:
The application was not installed or congured correctly.
There is insucient memory available to run the application.
There is a conict between applications.
Be sure that all the needed device drivers have been installed.
If you have installed an operating system other than the factory-installed operating system, check to be
sure it is supported on the system.
If you encounter software problems, see the applicable solutions listed in the following table.
Computer will not continue and the HP logo does not display.
Cause Solution
ROM issue - POST error has occurred. Observe the beeps and LED lights on the front of the computer.
See POST error messages and diagnostic front panel LEDs and
audible codes on page 65 to determine possible causes.
See the Worldwide Limited Warranty for terms and conditions.
“Illegal Operation has Occurred” error message is displayed.
Cause Solution
Software being used is not Microsoft-certied for your version of
Windows.
Verify that the software is certied by Microsoft for your version
of Windows (see program packaging for this information).
Conguration les are corrupt. If possible, save all data, close all programs, and restart
the computer.
64 Chapter 6 Troubleshooting without diagnostics

Table of Contents

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HP 200 G3 Specifications

General IconGeneral
Memory TypeDDR4
ProcessorIntel Core i3/i5/i7
Storage500 GB HDD; 128 GB SSD
Operating SystemWindows 10 Pro
PortsUSB 2.0, HDMI, VGA, Ethernet, Audio

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