HP 200 G4 22

Maintenance and Service Guide
HP 200 G4 22 All-in-One Business PC

HP 200 G4 22 Specifications

General

Display	21.5-inch FHD (1920 x 1080)
RAM	4GB
Storage	1TB HDD
Operating System	Windows 10
Graphics	Integrated Intel UHD Graphics
Ports	1 x RJ-45
Wireless	Realtek RTL8821CE 802.11a/b/g/n/ac (1x1) Wi-Fi and Bluetooth 4.2
Weight	5.5 kg

Summary

Safety Warning Notice

Routine Care, SATA Drive Guidelines, and Disassembly Preparation

Electrostatic Discharge Information

Preventing Electrostatic Damage

Personal Grounding Methods

Removal and Replacement Procedures

Preparation for Disassembly

Initial safety procedures and steps before starting the disassembly process.

System Board Removal

Procedure for removing components and disconnecting cables from the system board.

Computer Setup (F10) Utility

Computer Setup Utilities Overview

Using Computer Setup (F10) Utility

Troubleshooting without Diagnostics

Safety and Comfort Precautions

Before Calling Technical Support

Steps to take to isolate problems before contacting HP support.

Solving General Problems

Resolving common issues like access, lockups, and keyboard/mouse response.

Solving Power Problems

Troubleshooting issues related to computer powering on or off automatically.

Solving Hard Drive Problems

Resolving errors related to hard disk drive health, failure, or capacity.

Solving Media Card Reader Problems

Solving Audio Problems

Solving Printer Problems

Solving Keyboard and Mouse Problems

Resolving issues with keyboards and mice, including connectivity and response.

Solving Hardware Installation Problems

Troubleshooting issues when adding or removing computer hardware.

Solving Network Problems

Common causes and solutions for network controller detection and connectivity issues.

Solving Memory Problems

Troubleshooting issues related to memory modules, installation, and boot failures.

Using HP PC Hardware Diagnostics

HP PC Hardware Diagnostics Windows

Guide to using the Windows-based utility for diagnosing hardware failures.

Downloading HP PC Hardware Diagnostics Windows

Instructions for downloading the HP PC Hardware Diagnostics Windows utility.

Starting HP PC Hardware Diagnostics UEFI

Steps to start the HP PC Hardware Diagnostics UEFI tool.

Downloading HP PC Hardware Diagnostics UEFI to USB

Instructions for downloading HP UEFI diagnostics to a USB flash drive.

Downloading HP PC Hardware Diagnostics UEFI by Product

How to download HP UEFI diagnostics using product name or number.

Remote HP PC Hardware Diagnostics UEFI

Downloading Remote HP PC Hardware Diagnostics UEFI

Backing Up, Restoring, and Recovering

Backing Up and Creating Recovery Media

Using Windows tools to back up personal information and create system restore points.

Using Windows Tools for Backup

Guide to backing up personal information and creating recovery media using Windows.

HP Cloud Recovery Tool for Media Creation

How to use the HP Cloud Recovery Download Tool to create recovery media.

Restoring and Recovery

Options for restoring, resetting, and refreshing the computer using Windows tools.

Recovering Using HP Recovery Media

Steps to recover the original operating system using HP Recovery media.

HP Sure Recover Usage

Information on using HP Sure Recover for PC OS recovery and system restoration.

Power Cord Set Requirements

General Power Cord Requirements

Statement of Memory Volatility

Current BIOS Steps for Data Removal

Steps to restore nonvolatile memory and remove personal data via BIOS.