Solving display problems .................................................................................................................................... 66
Solving audio problems ....................................................................................................................................... 70
Solving printer problems ..................................................................................................................................... 72
Solving keyboard and mouse problems .............................................................................................................. 73
Solving Hardware Installation Problems ............................................................................................................. 74
Solving Network Problems .................................................................................................................................. 76
Solving memory problems .................................................................................................................................. 79
Solving CD-ROM and DVD problems .................................................................................................................... 80
Solving USB ash drive problems ........................................................................................................................ 82
Solving front panel component problems .......................................................................................................... 83
Solving Internet access problems ....................................................................................................................... 83
Solving software problems .................................................................................................................................. 85
7 POST error messages and diagnostic front panel LEDs and audible codes ......................................................... 86
POST numeric codes and text messages ............................................................................................................. 86
Interpreting system validation diagnostic front panel LEDs and audible codes ................................................ 91
8 Password security and resetting CMOS .......................................................................................................... 93
Resetting CMOS and/or the password jumper .................................................................................................... 94
Changing a Setup or Power-On password ........................................................................................................... 95
Deleting a Setup or Power-On password ............................................................................................................ 95
9 HP PC Hardware Diagnostics ......................................................................................................................... 96
Why run HP PC Hardware Diagnostics ................................................................................................................. 96
How to access and run HP PC Hardware Diagnostics .......................................................................................... 96
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 96
10 System backup and recovery ...................................................................................................................... 98
Backing up, restoring, and recovering in Windows 10 ........................................................................................ 98
Creating recovery media and backups .............................................................................................. 98
Creating HP Recovery media (select products only) ...................................................... 98
Using Windows tools ......................................................................................................................... 99
Restore and recovery ........................................................................................................................ 99
Recovering using HP Recovery Manager ...................................................................... 100
What you need to know before you get started ........................................ 100
Using the HP Recovery partition (select products only) ............................ 101
Using HP Recovery media to recover ......................................................... 101
Changing the computer boot order ............................................................ 101
Removing the HP Recovery partition (select products only) ..................... 101
Backing up, restoring, and recovering in Windows 7 ........................................................................................ 102
vii
To Next Page
Loading...
