2–22 www.hp.com Troubleshooting Guide
Troubleshooting Without Diagnostics
Sound does not come
out of the speaker or
headphones. (continued)
Volume is muted. 1. From the Control Panel
program, click Sound,
Speech and Audio
Devices, then click Sounds
and Audio Devices.
2. Click the Mute check box to
remove the check mark from
the box.
Computer is in
standby mode.
Press the power button to resume
from standby mode.
Ä
CAUTION: When attempting to resume from standby mode, do not hold down the
power button for more than four seconds. Otherwise, the computer will shut down and
you will lose your data.
Noise or no sound comes
out of the speakers or
headphones.
Computer may not be
detecting the correct
speaker/headphone
type or output or
analog-to-digital
auto-sense is not
engaged.
1. If you are using digital speakers
that have a stereo jack and
want the system to auto-switch to
digital, use a stereo-to-mono
adapter to properly engage the
auto-sense feature.
2. If a stereo-to-mono adapter
is not available, use the
multimedia device properties
to manually switch the audio
signal from analog to digital.
3. If the headphones have a mono
jack, use the multimedia device
properties to switch the system
to analog out.
For information on how to change
the Audio Output Mode, see
Appendix D, “Setting up
Analog/Digital Audio Output.”
Solving Audio Problems (Continued)
Problem Cause Solution