Control panel message Description Recommended action
3. Reconfigure card resources and/or run
Computer Setup or Windows utilities.
1155-Serial Port Address Conflict Detected Both external and internal serial ports are
assigned to same IRQ.
1. Remove any serial port expansion
cards.
2. Clear CMOS. (See Appendix B,
Password security and resetting
CMOS on page 166.)
3. Reconfigure card resources and/or run
Computer Setup or Windows utilities.
1720-SMART Hard Drive Detects Imminent
Failure
Hard drive is about to fail. (Some hard
drives have a hard drive firmware patch that
will fix an erroneous error message.)
1. Determine if hard drive is giving correct
error message. Run the Drive
Protection System test under using F2
Diagnostics when booting the
computer.
2. Apply hard drive firmware patch
if applicable. (Available at
http://www.hp.com/support.)
3. Back up contents and replace hard
drive.
1796-SATA Cabling Error One or more SATA devices are improperly
attached. For optimal performance, the
SATA 0 and SATA 1 connectors must be
used before SATA 2 and SATA 3.
Ensure SATA connectors are used in
ascending order. For one device, use SATA
0. For two devices, use SATA 0 and SATA
1. For three devices, use SATA 0, SATA 1,
and SATA 2.
2212-USB Key Provisioning failure writing to
device
USB device used for USB key provisioning
will not allow BIOS to update provision file
properly.
1. Try a different USB key device for
provisioning.
2. If the error persists, update to the latest
BIOS version and ME firmware
version.
3. If the error still persists, replace the
system board.
2217-ME Firmware Version request failure ME firmware is not properly responding to
BIOS query for version information.
1. Reboot the computer.
2. If the error persists, update to the latest
BIOS version and ME firmware
version.
3. If the error still persists, replace the
system board.
2218-ME Firmware Version should be
updated
ME firmware must be updated to match
current functionality contained in the system
BIOS.
1. Update to the latest ME firmware
version.
2. If the error persists and system BIOS
has been recently updated, restore
previous system BIOS version.
3. If the error still persists, replace the
system board.
2219-USB Key Provisioning file has invalid
header identifier
Provisioning file contained on the USB key
has been corrupted or is not a valid version
for the current ME firmware.
1. Recreate the provisioning file using
third party management console
software.
2. If the error persists and system BIOS
has been recently updated, restore
POST numeric codes and text messages 161
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