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10 Password security and resetting CMOS ..................................................................................................... 166

Resetting the password jumper ........................................................................................................ 166

Changing a Setup or Power-On password ....................................................................................... 167

Deleting a Setup or Power-On password ......................................................................................... 168

Clearing and resetting the CMOS .................................................................................................... 168

11 HP PC Hardware Diagnostics ..................................................................................................................... 170

Why run HP PC Hardware Diagnostics ............................................................................................ 170

How to access and run HP PC Hardware Diagnostics ..................................................................... 170

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .............................................. 170

12 System backup and recovery ...................................................................................................................... 172

Backing up, restoring, and recovering in Windows 8.1 or Windows 8 .............................................. 172

Creating recovery media and backups ............................................................................ 172

Restoring and recovering using Windows tools ............................................................... 172

Using Reset when the system is not responding ............................................ 173

Recovery using the Windows recovery USB flash drive ................................. 173

Recovery using Windows operating system media (purchased separately) ... 174

Backing up, restoring, and recovering in Windows 7 ....................................................................... 174

Creating recovery media .................................................................................................. 175

Creating recovery media using HP Recovery Manager (select models only) . 175

Creating recovery discs with HP Recovery Disc Creator (select models

only) ................................................................................................................ 176

Creating recovery discs .................................................................. 177

Backing up your information ............................................................................ 177

System Restore ............................................................................................................... 178

System Recovery ............................................................................................................. 178

System Recovery when Windows is responding ............................................ 178

System Recovery when Windows is not responding ...................................... 179

System Recovery using recovery media (select models only) ........................ 179

Using HP Recovery Disc operating system discs (select models only) .......... 180

Appendix A Battery replacement ..................................................................................................................... 182

Appendix B Power Cord Set Requirements ..................................................................................................... 185

General Requirements ..................................................................................................................... 185

Japanese Power Cord Requirements .............................................................................................. 185

Country-Specific Requirements ........................................................................................................ 186

Appendix C Statement of Volatility ................................................................................................................... 187