HP Engage Go Mobile System Service Manual

Cables and connectors ...................................................................................................................... 19
Hard Drives ........................................................................................................................................ 19
Lithium coin cell battery .................................................................................................................... 20
Laser compliance ............................................................................................................................... 20
Input power ....................................................................................................................................... 20
Operating environment ..................................................................................................................... 21
Operating guidelines and routine care .............................................................................................. 21
Touch screen maintenance ................................................................................................................ 21
MSR maintenance .............................................................................................................................. 22
Cleaning the printer ........................................................................................................................... 22
Cleaning I/O ports .............................................................................................................................. 22
Updating drivers and rmware ......................................................................................................... 22
5 Hardware congurations and upgrades ......................................................................................................... 23
Warnings and cautions ........................................................................................................................................ 23
Locking and unlocking the mobility head unit (tablet) ....................................................................................... 24
Removing the mobility head unit (tablet) from the dock ................................................................................... 24
Removing the integrated MSR from the mobility head unit ............................................................................... 25
Removing the carry case from the mobility head unit ....................................................................................... 26
Attaching an I/O connectivity base to the HP Engage Go Convertible System ................................................... 26
Connecting a standalone I/O connectivity base to the HP Engage Go Convertible System ............................... 29
Conguring the I/O connectivity base’s powered serial ports ............................................................................ 29
Connecting a standalone optional ngerprint reader to the I/O connectivity base ........................................... 31
Attaching an optional ngerprint reader to the I/O connectivity base ............................................................... 32
Mounting the HP Engage Go Convertible System to a countertop ..................................................................... 34
6 Removal and replacement procedures for the mobility head unit .................................................................... 37
Preparing to disassemble the computer ............................................................................................................. 37
Hand strap ........................................................................................................................................................... 38
Backplate ............................................................................................................................................................. 39
Solid-state drive (M.2) ......................................................................................................................................... 40
Display ................................................................................................................................................................. 40
Battery ................................................................................................................................................................. 44
SIM board ............................................................................................................................................................. 45
System board ....................................................................................................................................................... 46
System board callouts ......................................................................................................................................... 48
WWAN module ..................................................................................................................................................... 49
7 Using the column printer .............................................................................................................................. 51
Standard features ................................................................................................................................................ 51
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HP Engage Go Mobile System Specifications

General

Display	1920 x 1280
Memory	8 GB
Storage	128 GB
Operating System	Windows 10 IoT Enterprise
Connectivity	Wi-Fi, Bluetooth
Ports	headphone/microphone combo
Security	fingerprint reader