HP Engage Go Mobile System Service Manual

5. To test that the paper is loaded correctly, advance the paper with the paper feed button (1), and then
tear the excess paper o against the knife on the cover. A steady green light (2) means the printer is on
and operating normally. If the light is ashing, the cover may not be completely shut.
Thermal paper specications
The printer requires qualied thermal paper with the following dimensions:
●
Width: 80 +0/-0.6 mm (3.15 +0/-0.03")
●
Diameter: 50.8 mm max. (2”)
The paper must not be attached at the roll’s core. Use paper with a colored stripe at the end to indicate that
the paper is running low.
The above gures are based on a core diameter of 22 ± 0.5 mm (0.87") outside and 11.5 ± 0.5 mm (0.45")
inside.
Qualied paper grades
Contact the manufacturer of your choice to order paper. HP recommends the following paper grades produced
by their respective manufacturers. There are a number of paper manufacturers qualied to provide this
paper, provided the POS paper rolls are from the recommended grades for monochrome (black ink) paper.
Qualied manufacturers Phone/Fax Paper grade
Appvion, Inc. (USA)
825 E. Wisconsin Ave.
Appleton, WI 54912
http://www.appvion.com
Voice: (800) 922–1729
Fax: (800) 922–1712
Alpha 400-2.3 (was T1030)
Alpha 800-2.4 (was T1012A)
POS-Plus 600-2.4
Alpha 900-3.4 (was Superior)
All current Appvion papers are
BPA-free
Jujo Thermal Ltd.
P.O. Box 92 FI–27501
Kauttua, Finland
Voice: 358 (0) 10 303 200
Fax: 358 (0) 10 303 2419
AF50KS–E3
AP62KS–E3
Thermal paper specications 53

HP Engage Go Mobile System Specifications

General

Display	1920 x 1280
Memory	8 GB
Storage	128 GB
Operating System	Windows 10 IoT Enterprise
Connectivity	Wi-Fi, Bluetooth
Ports	headphone/microphone combo
Security	fingerprint reader