Troubleshooting 94
Troubleshooting flowcharts
To effectively troubleshoot a problem, HP recommends that you start with the first flowchart in this section,
"Start diagnosis flowchart (on page 94)," and follow the appropriate diagnostic path. If the other
flowcharts do not provide a troubleshooting solution, follow the diagnostic steps in "General diagnosis
flowchart (on page 95)." The General diagnosis flowchart is a generic troubleshooting process to be used
when the problem is not server-specific or is not easily categorized into the other flowcharts.
The available flowcharts include:
• Start diagnosis flowchart (on page 94)
• General diagnosis flowchart (on page 95)
• Server power-on problems flowchart (on page 97)
• POST problems flowchart (on page 100)
• OS boot problems flowchart (on page 101)
• Server fault indications flowchart (on page 103)
Start diagnosis flowchart
Use the following flowchart to start the diagnostic process.
Item Refer to
1 "General diagnosis flowchart (on page 95)"
2
"Power-on problems flowchart ("Server power-on problems flowchart" on
page 97)"
3 "POST problems flowchart (on page 100)"
4 "OS boot problems flowchart (on page 101)"
5 "Server fault indications flowchart (on page 103)"
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