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RP7 Model 7800
Page 40 (7 Routine Care, and Disassembly Preparation)
HP RP7 Model 7800 - 7 Routine Care, and Disassembly Preparation; Electrostatic Discharge Information
174 pages
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Cables
Description
Spare part number
Cables
(1)
LED cable assembly
702777-001
(2)
Hard drive harness cable assembly
702776-001
(3)
Hood sensor
702772-001
(4)
Antenna k
it
702771-001
30
Chapter 5 Illustrated parts catalo
g
39
41
Table of Contents
Main Page
Default Chapter
5
Table of Contents
5
1 Product Features
11
Standard Features
11
Optional HP RP7 Accessories
13
Front Panel Controls
14
Using the On-Screen Display Menu
15
Rear I/O Panel Components
16
2 Installing and Customizing the Software
17
Installing the Windows Operating System
17
Downloading Windows 7 Updates
18
Installing or Upgrading Device Drivers
18
Customizing the Monitor Display
18
3 Computer Setup (F10) Utility
19
Computer Setup (F10) Utilities
19
Using Computer Setup (F10) Utilities
20
Computer Setup-File
21
Computer Setup-Storage
22
Computer Setup-Security
23
Computer Setup-Power
27
Computer Setup-Advanced
28
Recovering the Configuration Settings
30
4 Computer Diagnostic Features
31
Hewlett-Packard Vision Diagnostics
31
Accessing HP Vision Diagnostics
31
Survey Tab
32
Test Tab
33
Status Tab
33
History Tab
34
Errors Tab
34
Help Tab
35
Saving and Printing Information in HP Vision Diagnostics
35
Downloading the Latest Version of HP Vision Diagnostics
35
Protecting the Software
36
5 Illustrated Parts Catalog
37
Plastics
37
System Board, Memory, and Processors
38
Drives
38
Misc Parts
39
Cables
40
Accessories
41
VFD Display Kit
43
Stand-Alone VFD Display Kit
44
Sequential Part Number Listing
44
6 Serial and Parallel ATA Drive Guidelines and Features
47
SATA Hard Drives
47
SATA Hard Drive Cables
48
SATA Data Cable
48
SATA Power Cable
48
ATA SMART Drives
49
Hard Drive Capacities
49
7 Routine Care, and Disassembly Preparation
50
Electrostatic Discharge Information
50
Generating Static
50
Preventing Electrostatic Damage to Equipment
51
Personal Grounding Methods and Equipment
51
Grounding the Work Area
52
Recommended Materials and Equipment
52
Tools Needed
53
Computer Operating Guidelines and Routine Care
53
Touch Screen Maintenance
53
Service Considerations
53
Power Supply Fan
53
Tools and Software Requirements
54
Screws
54
Cables and Connectors
54
Hard Drives
54
Lithium Coin Cell Battery
55
8 Removal and Replacement Procedures
56
Preparation for Disassembly
56
Power Supply Cover
57
Decorative Panel (IMD)
58
Rear I/O Panel
59
Using the USB Security Cover
60
Mounting Bracket Cover
63
Display Head Back Panel
64
RP7 Adjustable Stand
65
Routing Cables to External Devices
70
Optional Integrated USB Modules
73
Optional HP Retail RP7 10.4" Customer Display
77
Optional HP Retail RP7 VFD Customer Display
82
Installing the VFD Customer Display Without Poles
82
VFD Customer Display with One or Two Poles
86
Cable Management
91
Memory
92
Sodimms
92
DDR3-SDRAM Dimms
92
Populating DIMM Sockets
93
Installing Dimms
93
Hard Drive
96
Removing the Display Head from the Stand
100
Rear Metal Plate (EMI Shield)
101
Battery
103
Blower
105
Heat Sink
107
Processor
109
Drive Cables and Bracket Assembly
111
Hood Sensor
114
Hard Drive LED Cable
115
Speaker
117
USB+PWR 24V and Cash Drawer Port Daughter Card
118
WLAN Module
119
System Board
120
Appendix A Restoring and Recovering
122
System Restore
122
System Recovery
123
System Recovery When Windows Is Responding
123
System Recovery When Windows Is Not Responding
124
System Recovery Using Recovery Media
124
Creating Recovery Media
125
Using Recovery Media
125
Appendix B Configuring the Software
127
Touch Screen Calibration
127
Calibration for Windows 7 and Posready 7
127
Calibration for Windows XP
127
Configuring the MSR and VFD Customer Display
128
Configuring Powered Serial Ports
128
Appendix C Power Cord Set Requirements
129
General Requirements
129
Japanese Power Cord Requirements
129
Country-Specific Requirements
130
Appendix D POST Error Messages
131
Power-On Self-Test (POST)
131
POST Numeric Codes and Text Messages
132
Interpreting POST Diagnostic Front Panel Leds and Audible Codes
137
Interpreting Post Diagnostic Front Panel Leds and Audible Codes
139
Appendix E Password Security and Resetting CMOS
140
Resetting the Password Jumper
141
Clearing and Resetting the CMOS
142
Appendix F Troubleshooting Without Diagnostics
144
Safety and Comfort
144
Before You Call for Technical Support
144
Helpful Hints
145
Solving Retail System-Specific Problems
147
Solving General Problems
148
Solving Power Problems
151
Solving Hard Drive Problems
151
Solving Media Card Reader Problems
154
Solving Display Problems
155
Solving Audio Problems
157
Solving Printer Problems
158
Solving Keyboard and Mouse Problems (if Installed)
160
Solving Hardware Installation Problems
162
Solving Network Problems
164
Solving Memory Problems
166
Solving Processor Problems
168
Solving USB Flash Drive Problems
168
Solving Internet Access Problems
169
Solving Software Problems
171
Index
172
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