HP StoreOnce 4900 Backup User Manual

Table 7 Warranty details for HP StoreOnce models
NotesSerial Number(s)Product Number(s)Product
The base product is a bundled
product which consists of a
Is different to the serial
number on the server
Is different to the part
number on the server
HP StoreOnce 4900
head server unit and a
Is the same as the serial
number on the storage
enclosure
Is different to the part
number on the storage
enclosure
Additional 4900 storage
enclosure
storage enclosure. One
further storage enclosure may
be added.
To set up Remote Support
Remote Support is a standard feature that is enabled and available to all users.
1. Log on to the StoreOnce GUI for the appliance and select Remote Support.
2. Click Modify. Select Passive: Automatically send log files to HP and provide the details for the
proxy server that enables internet access for Remote Support. If required for the network
environment, check the Enable Authentication box and provide authentication name and
password details. Click OK.
NOTE: Details for the Enterprise Server (the server that will receive the event messages) are
provided by the StoreOnce Backup system and cannot be edited.
Configuring Remote Support 71

HP StoreOnce 4900 Backup Specifications

General

Brand	HP
Model	StoreOnce 4900 Backup
Category	Storage
Language	English