HP Z2 Mini G9 - The Computer Boots to DOS after Making a Bootable Flash Drive; Solving Internet Access Problems; Unable to Connect to the Internet; Cannot Automatically Launch Internet Programs

Run the Computer Setup utility, and enable booting to removable media in
Advanced > Boot Options. Be sure that USB is enabled in Storage > Boot
Order.
Removable Media Boot is disabled in the
Computer Setup utility.
The computer boots to DOS after making a bootable flash drive
Use this information to troubleshoot the computer.
SolutionCause
Install the flash drive only after the operating system boots.Flash drive is bootable.
Try a different flash drive.Flash drive is defective.
Solving internet access problems
If you encounter internet access problems, consult your internet service provider (ISP), or see the
common causes and solutions listed in these tables.
Unable to connect to the internet
Use this information to troubleshoot the computer.
SolutionCause
Verify Internet settings, or contact your ISP for assistance.Internet Service Provider (ISP) account is not
set up properly.
Verify that the web browser is installed and set up to work with your ISP.Web browser is not set up properly.
Plug in the cable/DSL modem. You should see a power light on the front of
the cable/DSL modem.
Cable/DSL modem is not plugged in.
Try connecting to the internet at a later time or contact your ISP. If
the cable/DSL service is connected, the cable light on the front of the
cable/DSL modem will be on.
Cable/DSL service is not available or has
been interrupted due to bad weather.
Connect the CAT5 UTP cable between the cable modem and the
computer’s RJ-45 connector. If the connection is good, the PC light on
the front of the cable/DSL modem will be on.
The CAT5 UTP cable is disconnected.
Contact your ISP for the correct IP address.IP address is not configured properly.
1. Type control panel in the taskbar search box, and then select
Control Panel from the list of applications.
2. Select Internet Options.
3. In the Browsing history section, select the Delete button.
4. Select the Cookies and website data check box, and select the
Delete button.
Cookies are corrupted. A “cookie” is a small
piece of information that a web server
can store temporarily with the web browser.
Cookies are useful because the enable the
browser remember some specific information
that the Web server can later retrieve.
Cannot automatically launch internet programs
Use this information to troubleshoot the computer.
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Chapter 5 Troubleshooting without diagnostics