Support and other resources 153
Remote support
Remote support is available with supported devices as part of your warranty or contractual support
agreement. It provides intelligent event diagnosis, and automatic, secure submission of hardware event
notifications to Hewlett Packard Enterprise, which will initiate a fast and accurate resolution based on your
product's service level. Hewlett Packard Enterprise strongly recommends that you register your device for
remote support.
If your product includes additional remote support details, use search to locate that information.
Remote support and Proactive Care information
HPE Get Connected (http://www.hpe.com/services/getconnected)
HPE Proactive Care services (http://www.hpe.com/services/proactivecare)
HPE Proactive Care service: Supported products list
(http://www.hpe.com/services/proactivecaresupportedproducts)
HPE Proactive Care advanced service: Supported products list
(http://www.hpe.com/services/proactivecareadvancedsupportedproducts)
Proactive Care customer information
Proactive Care central (http://www.hpe.com/services/proactivecarecentral)
Proactive Care service activation (http://www.hpe.com/services/proactivecarecentralgetstarted)
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