HPE ProLiant DL365 Gen11

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d. Tighten the heatsink screw numbers 1 and 2 (callouts 1 and 2).

e. Tighten the heatsink screw numbers 3, 4, 5, and 6 in a diagonal manner (callouts 3 to 6).

HPE ProLiant DL365 Gen11 Server Maintenance and Service Guide 75

Main Page

Illustrated parts catalog7
Mechanical components7
Chassis left ear spare part8
Access panel spare part8
PCIe riser blank spare part8
PCIe riser cage spare parts8
Chassis right ear w/switch spare part9
Rack rail kit9
DIMM guard spare part9
Cable management arm spare parts9
System components10
DIMM spare parts11
Processor spare parts11
AMD EPYC 9xx4 processor spare parts11
Heatsink spare parts11
Storage controller spare parts12
PCI riser board spare parts12
OCP NIC 3.0 adapter spare parts12
System board spare parts12
System battery spare part13
Thermal grease spare part13
Server options13
Fan spare parts14
Battery and capacitor spare parts15
Chassis intrusion detection spare part15
Drive backplane spare parts15
Power supply spare parts15
Hot-plug drive spare parts16
Cable kit spare parts17
Customer self repair17
- Parts only warranty service18
- Réparation par le client (CSR)18
- Service de garantie "pièces seules"18
- Riparazione da parte del cliente18
- Servizio di garanzia per i soli componenti19
- Customer Self Repair19
- Parts-only Warranty Service (Garantieservice ausschließlich für Teile)19
- Reparaciones del propio cliente19
- Servicio de garantía exclusivo de componentes20
- Customer Self Repair20
- Garantieservice "Parts Only"20
- Reparo feito pelo cliente20
- Serviço de garantia apenas para peças21
Removal and replacement procedures25
Required tools26
Safety considerations26
Electrostatic discharge27
Server warnings and cautions27
Rack warnings and cautions28
Symbols on equipment29
Preparation procedures32
Power up the server32
- About this task32
Power down the server33
Extend the server from the rack33
- Prerequisites33
- About this task33
- Procedure33
Remove the server from the rack34
- Prerequisites34
- About this task34
- Procedure34
Remove the access panel34
- About this task34
- Procedure35
Install the access panel35
- Prerequisites35
- Procedure35
Releasing the cable management arm36
- About this task36
Removing and replacing the front bezel37
- Procedure37
Removing and replacing the cable management arm37
- About this task38
- Procedure38
- Results39
Removing and replacing the enclosure rails39
- Prerequisites40
- About this task40
- Procedure40
- Results42
Removing the hard drive blank42
- About this task42
Removing and replacing a hot-plug E3.S drive42
- About this task42
- Procedure43
- Results43
Removing a hot-plug NVMe drive43
- About this task43
- Procedure43
Removing and replacing an M.2 SSD44
- About this task44
- Procedure44
- Results45
Removing and replacing a power supply blank45
- About this task45
- Procedure45
Removing and replacing a hot-plug AC power supply46
- Prerequisites46
- About this task46
- Procedure47
- Results48
Removing and replacing a fan blank48
- About this task48
- Procedure49
- Results49
Removing and replacing a fan49
- About this task49
- Procedure49
- Results50
Removing and replacing a PCIe blank50
- About this task50
- Procedure50
- Results51
Removing and replacing a riser cage51
- Procedure51
- Results52
Removing and replacing an expansion card52
- About this task52
- Procedure52
- Results53
Removing and replacing a primary riser card53
- About this task53
- Procedure53
- Results55
Removing and replacing a GPU in the riser cage55
- About this task55
- Procedure55
- Results56
Removing and replacing the serial port56
- Procedure56
Removing and replacing the chassis intrusion detection switch57
- Procedure57
- Results58
Removing and replacing storage controllers58
Removing and replacing a type-o storage controller58
- Procedure58
- Results59
Removing and replacing a type-p storage controller59
- Procedure59
- Results60
Removing and replacing a DIMM60
- Prerequisites60
- About this task60
- Procedure60
- Results61
DIMM-processor compatibility61
Removing and replacing an energy pack61
- About this task61
- Procedure61
- Results62
Removing and replacing a heatsink62
- Prerequisites62
- About this task62
- Procedure62
Removing and replacing a processor66
Processor and socket components66
Removing a processor67
- Prerequisites67
- About this task67
- Procedure67
Installing a processor71
- Prerequisites71
- About this task71
- Procedure71
Removing and replacing the system board76
- About this task76
- Procedure76
Removing and replacing the SFF optical disk drive/display port/USB77
- Procedure77
- Results78
Removing and replacing the Systems Insight Display power module78
- Procedure78
- Results80
Removing and replacing the 8 SFF drive backplane80
- Procedure80
- Results81
Removing and replacing the system battery81
- About this task81
- Procedure81
Trusted Platform Module 2.082
Troubleshooting82
Troubleshooting resources83
Configuration resources83
Component identification83
Front panel components84
- 8SFF/8SFF + 2SFF84
- 20 EDSFF84
Front panel LEDs and buttons84
Rear panel components85
Rear panel LEDs86
System board components87
System maintenance switch descriptions89
DIMM label identification90
DIMM slot numbering91
Processor and socket components92
Device numbers92
- 8 SFF device bay numbering92
- 8 SFF + 2 SFF device bay numbering92
- 20 EDSFF device bay numbering93
Drives93
HPE Basic Drive LED definitions93
- SFF basic drive carrier93
EDSFF SSD LED definitions94
HPE NS204i-u Boot Device LED definitions95
Fan bay numbering96
DSC-25 2-port SFP28 card ports and LEDs96
- Ports96
- LEDs97
HPE NS204i-u Boot Device components98
HPE NS204i-u Boot Device LED definitions99
Cabling100
Cabling guidelines101
- Before connecting cables101
- When connecting cables101
- When disconnecting cables101
Cabling diagrams102
Drive power cabling104
- 2 SFF drive power cable104
- 8 SFF drive power cable105
- 20 EDSFF drive power cable105
2 SFF Drive controller cabling106
2 SFF: NVMe drive direct attach cabling106
- NVMe drive direct attach (1 processor)106
8 SFF: NVMe drive direct attach cabling107
- 8 SFF NVMe drive direct attach (1 processor)107
- 8 SFF: NVMe drive direct attach cable (2 processors)108
EDSFF drive direct attach cabling108
- EDSFF drive direct attach108
8 SFF: SAS/SATA/NVMe cabling109
Ear switch board cabling111
- Ear switch board111
Type-p storage controller cabling111
Type-o storage controller cabling112
Energy pack cabling113
HPE NS204i Boot Device cabling114
- HPE NS204i Boot Device cabling on the secondary riser cage114
System Insight Display cabling115
Chassis intrusion switch cabling116
Serial port cabling116
Optical drive cabling117
OCP NIC 3.0 x16 upgrade cabling118
- OCP NIC 3.0 x16 upgrade cabling (1 processor)118
- OCP NIC 3.0 x16 upgrade cabling (2 processors)118
XGMI cabling119
Specifications120
Environmental specifications120
Server specifications120
Power supply specifications121
HPE 800W Flex Slot Platinum Hot-plug Low Halogen Power Supply121
HPE 1000 W Flex Slot Titanium Hot-plug Power Supply122
HPE 1600W Flex Slot Platinum Hot-plug Low Halogen Power Supply123
HPE 1600 W Flex Slot -48 VDC Hot-plug Power Supply124
HPE 1800-2200 W Flex Slot Titanium Power Supply125
Websites126
- General websites126
Support and other resources126
Accessing Hewlett Packard Enterprise Support126
- Information to collect126
Accessing updates127
Remote support127
Customer self repair127
Warranty information128
Regulatory information128
- Additional regulatory information128
Documentation feedback128

HPE ProLiant DL365 Gen11 - Page 75

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