Setup
HPE support services
Delivered by experienced, certified engineers, HPE support services help you keep your servers up and
running with support packages tailored specifically for HPE ProLiant systems. HPE support services let you
integrate both hardware and software support into a single package. A number of service level options are
available to meet your business and IT needs.
HPE support services offer upgraded service levels to expand the standard product warranty with easy-to-
buy, easy-to-use support packages that will help you make the most of your server investments. Some of the
HPE support services for hardware, software or both are:
• Foundation Care – Keep systems running.
◦ 6-Hour Call-to-Repair
◦ 4-Hour 24x7
◦ Next Business Day
• Proactive Care – Help prevent service incidents and get you to technical experts when there is one.
◦ 6-Hour Call-to-Repair
◦ 4-Hour 24x7
◦ Next Business Day
• Startup and implementation services for both hardware and software
• HPE Education Services – Help train your IT staff.
For more information on HPE support services, see the
Hewlett Packard Enterprise website.
Set up the server
Prerequisites
Before setting up the server:
• Download the latest SPP:
http://www.hpe.com/servers/spp/download
Support validation required
• Verify that your OS or virtualization software is supported:
http://www.hpe.com/info/ossupport
• Read the operational requirements for the server:
Operational requirements on page 58
• Read the safety and compliance information on the HPE website:
http://www.hpe.com/support/safety-compliance-enterpriseproducts
• Obtain the storage driver if needed:
Setup 55
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