7. Click Start. Wait for HTC Sync Manager to finish transferring content.
8. When done, slide open the Notifications panel on your HTC phone, and then tap .
Choose which apps you were using on iPhone you want to find in Google Play and download
to your HTC phone.
Getting help
To find out more about using HTC Sync Manager, download the user guide PDF from the HTC
support site (htc.com/hsm/). Or open the Help that comes with the software.
On Windows, click in HTC Sync Manager, and then click Help.
Reset
Restarting HTC One (Soft reset)
If HTC One is running slower than normal, is unresponsive, or has an app that is not performing
properly, try rebooting and see if that helps solve the problem.
1. If the display is off, press the POWER button to turn it back on.
2. Press and hold the POWER button, and then tap Restart.
3. When asked to confirm, tap Restart.
HTC One not responding?
If HTC One does not respond when you touch the screen or press the buttons, you can still
restart it.
Press and hold the POWER and VOLUME UP buttons for at least 10 seconds. HTC One
then restarts.
Resetting HTC One (Hard reset)
If HTC One has a persistent problem that cannot be solved, you can perform a factory reset (also
called a hard reset or master reset). A factory reset reverts the phone back to its initial state — the
state before you turned on the phone for the first time.
Factory reset will remove all data on your phone storage, including apps you've downloaded and
installed, your accounts, your files, as well as system and app data and settings. Be sure to back up
any data and files you want to keep before you do a factory reset.
134 Sync, backup, and reset
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