Huawei LUNA2000-5-S0 - Page 136

Alarm
ID
Alarm Name Alarm
Severity
Possible Cause Troubleshooting
3012 Abnormal battery
power control module
parallel
communication
Major The battery power
control modules of the
parallel system fail to
communicate with
each other.
1. Send a shutdown
command on the app,
turn o the inverter
AC output switch,
inverter DC input
switch, and battery DC
switch, and wait for 5
minutes.
2. Check that the
communications cable
is correctly connected
between the
[Battery-1/2] battery
power control
modules of the
parallel system.
3. After checking that
the cables are
correctly connected,
turn on the battery DC
switch, AC output
switch, and inverter
DC input switch in
sequence.
4. If the alarm persists,
contact your dealer or
Huawei technical
support.
3013
Abnormal battery
expansion module
communication
Major The battery power
control module fails to
communicate with the
battery expansion
modules.
1. Turn o the battery
DC switch.
2. Check that the
power cables and
communications
cables are correctly
connected to the
[Battery-1/2 battery
expansion
module-1/2/3] battery
expansion modules.
3. After checking that
cables are correctly
connected, turn on the
battery DC switch.
4. If the alarm persists,
contact your dealer or
Huawei technical
support.
LUNA2000-(5-30)-S0
User Manual 8 System Maintenance
Issue 15 (2024-01-12) Copyright © Huawei Digital Power Technologies Co., Ltd. 127