ID Name Severity Cause Solution
2033 Grid
undervol
tage
Major Cause ID = 1
The power grid voltage is
below the lower threshold
or the low-voltage duration
has lasted for more than
the value
specied by LVRT.
1. If the alarm occurs
occasionally, the power grid
may be abnormal
temporarily. The inverter
automatically recovers after
detecting that the power grid
becomes normal.
2. If the alarm persists, check
whether the power grid
voltage is within the
acceptable range. If not,
contact the local power
operator. If yes, modify the
grid undervoltage protection
threshold through the app,
SmartLogger, or NMS with
the consent of the local
power operator.
3. If the alarm persists for a
long time, check the AC
circuit breaker and AC output
power cable.
2034
Grid
overvolt
age
Major Cause ID = 1
The power grid voltage
exceeds the upper
threshold or the high
voltage duration has lasted
for more than the value
specied by HVRT.
1. If the alarm occurs
occasionally, the power grid
may be abnormal
temporarily. The device
automatically recovers after
detecting that the power grid
becomes normal.
2. If the alarm occurs frequently,
check whether the power grid
voltage is within the allowed
range. If not, contact the
local power operator. If yes,
modify the power grid
overvoltage protection
threshold after obtaining the
consent of the local power
operator.
3. Check whether the peak
voltage of the power grid is
too high. If the fault occurs
frequently and persists for a
long time, contact the local
power operator.
SUN2000-(20KTL, 29.9KTL, 30KTL, 36KTL, 40KTL)-
M3
User Manual 8 Maintenance
Issue 11 (2023-01-10) Copyright © Huawei Technologies Co., Ltd. 76
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