008 (continued)
– Check for proper installation of the Wake Up on Ring jumper cable.
See “System Board Layout—Type I-1” on page 5-2 and “System
Board Layout—Type I-2” on page 5-5.
DOES THE SYSTEM WAKE UP WHEN WAKE UP ON RING IS
ENABLED IN THE SETUP UTILITY?
Yes No
009
Note: If the phone lines attached to the modem have
experienced a high voltage surge (struck by lightning, for
example), first replace the modem and go to Step 001
on page 2-49.
Replace the system board.
010
The modem is functioning correctly.
011
IS THE ERROR CODE 101XX?
Yes No
012
If the audio tones are incorrect, check the jumper and switch settings.
If that does not correct the problem, replace the modem.
013
– Power off the system unit.
– Plug the modem adapter card into a different riser card slot.
– Power on the system unit.
– Run the modem adapter tests.
DID THE SYMPTOM REMAIN?
Yes No
014
Replace the riser card.
015
(Step 015 continues)
Check Procedures 2-51
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