IBM SUREMARK TF6 - Part 1. General information

IBM SUREMARK TF6

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Part 1. General information

This part contains descriptions of the SureMark printers and information about

installing the printers.

Updated April 2, 2009

© Copyright IBM Corp. 1997, 2006 1

Table of Contents

Default Chapter5
- Table of Contents5
Figures13
Tables15
- How this Manual Is Organized17
Preface17
- Who Should Read this Manual17
- Related Publications and Diskettes18
- Tell Us What You Think18
- Where to Find more Information18
- GA27-4151-06 (August, 2005)19
- GA27-4151-07 (April, 2009)19
- GA27-4151-07 (February/March, 2007 Update)19
- GA27-4151-07 (May, 2006)19
Summary of Changes19
- Web-Only Update for Corrections to GA27-4151-05 (August, 2003)19
- Web-Only Update for Corrections to GA27-4151-05 (August, 2004)19
- Web-Only Update GA27-4151-06 (December, 2005)19
- Web Update for GA27-4151-04 (June, 2001)20
  - Ga27-4151-0420
- Web-Only Update for GA27-4151-04 (March, 2002)20
- Web-Only Update for Model TI8, GA27-4151-05 (April, 2003)20
- Ga27-4151-0321
- Ga27-4151-0222
Part 1. General Information23
- Updated April24
Chapter 1. Introduction25
- Printer Overview25
  - IBM Suremark Printers25
- Updated April25
- Description of Models26
- Planning Information31
Chapter 2. Installation Instructions39
- Unpacking the Printer40
- Installing a Suremark Printer40
- Using the Wall Mounting Feature45
- Installing the Fillers46
- Communication Mode Selections (All Models Except TI8, TI9, TG8, TG9)50
- Communication Mode Selections (Models TI8, TI9, TG8, TG9)52
- USB Communication Mode53
- USB Selection53
Chapter 3. Suremark Installation, Service, and Utility Software55
- Software Adjustments (Models TI1, TI2, TI3, TI4, TI8, TI9, TG3, TG4, TG8, and TG9)56
- 4610 Fonts and Logos Utilities59
  - Utility Diskette59
  - IBM Diagnostics for POS Systems and Peripherals Package (All Models Except TI1 and TI2)59
- Proportional Font Conversion Utility59
- Firmware Update59
- Emulating the IBM Model 3 or Model 4 Printers63
- Emulating an Epson Single-Station Printer (Single-Station Only)65
  - Enabling Epson Emulation65
  - Limitations for Epson Emulation65
- MICR Data Parser Sample Code (Models TI2, TI4, TI8, TI9, TG4, TG8, and TG9 Only)66
- Resources on the Internet66
Part 2. Models TI1, TI2, TI3, TI4, TI8, TI9, TG3, TG4, TG8, TG967
Chapter 4. Operation69
- Operating Controls and Indicators69
- Ribbon Loading73
  - Ribbon Cartridge Loading73
- Paper Loading75
  - Paper Loading Path (Models TI1, TI2, TI3,TI4, TI8, TI9, TG3, TG4, TG8, and TG9)76
- Clearing Jams in the Check Flipper Area77
- MICR Reader Read Head Cleaning78
- Thermal Print Head Cleaning79
  - Print Head and Print Line Area (Models TI1, TI2, TI3, TI4, TI8, TI9, TG3, TG4, TG8, and TG9)80
- Document Scanner Cleaning (Model TI8, TI9, TG8, TG9)81
- Document Scanner Calibration (Models TI8, TI9, TG8, TG9)82
Chapter 5. Testing and Problem Analysis83
- Testing the Printer83
- Offline Tests84
- Problem Determination89
Part 3. Models TF6 and TM691
Chapter 6. Operation (Models TF6 and TM6)93
- Operating Controls and Indicators93
- Paper Loading93
  - Suremark Printer Indicator, Control, and Printing Station (Models TF6 and TM6)93
  - Paper Loading Path (Models TF6 and TM6)94
- Thermal Print Head Cleaning95
  - Print Head and Print Line Area (Models TF6 and TM6)95
Chapter 7. Testing and Problem Analysis (Models TF6 and TM6)97
- Testing the Printer97
- Offline Test98
- EIA-232 Hex Dump99
- Resetting the Printer - Offline100
- Problem Determination100
Part 4. Appendixes101
Appendix A. Consumable Supplies103
- Paper Specifications103
  - Thermal Paper103
  - Document Insert Forms (Models TI1, TI2, TI3, TI4, TI8, TI9, TG3, TG4, TG8, and TG9 Only)104
- Print Ribbons (Models TI1, TI2, TI3, TI4, TI8, TI9, TG3, TG4, TG8, and TG9 Only)105
- Expendable Supplies105
Appendix B. Printer Maintenance Procedures107
- Product Care Procedures107
- Service Provider System Maintenance Procedures107
  - Models TI1, TI2, TI3, TI4, TI8, TI9, TG3, TG4, TG8, and TG9107
  - Models TF6 and TM6107
Appendix C. Technical Information109
- General Description109
- Specifications109
- Memory Units111
- Immediate Commands111
- Voltage Conversion Circuitry111
- RS-485 Serial I/O Parameters112
- Cash Drawer Connector Pin Assignments112
- EIA-232 Connector Pin Assignments113
- EIA-232 Parameters113
  - Pin to 25-Pin EIA-232 Connector Layout113
- USB Connector Pin Assignments114
- Code Page Definitions114
- Character Fonts120
  - Thermal Printing Font120
  - Impact Printing Fonts (Models TI1, TI2, TI3, TI4, TI8, TI9, TG3, TG4, TG8, and TG9)121
Appendix D. EIA-232 Programming Information123
- EIA-232 Commands Summary by Function126
- Alphabetized EIA-232 Commands Summary130
- System Commands133
- Preset or Onetime-Set Commands136
- Setup Commands151
- Bar Code Commands169
- Print Character Commands178
- Print Graphic Messages179
- Miscellaneous Commands182
- Check Processing Commands (Models TI2, TI4, TI8, TI9, TG4, TG8, and TG9 Only)186
- Document Scanner Commands188
- Asynchronous (Real-Time) Commands197
  - Real-Time Requests197
- Data Buffer Management and Batch Printing198
- Page Mode Printing Commands199
- Document Handling203
Appendix E. Uploading Electronic Journal Data209
- Enable the Upload of EJ Data209
- Disable the Upload of EJ Data209
- Upload the EJ Data210
- Request the Size of the EJ Space210
- Erase the EJ Data in the Printer210
Appendix F. Proportional Fonts211
- Preparing the Fonts211
- Implementing Proportional Fonts211
  - Layout Using Align Commands212
  - Layout Using Set Tab Position213
Appendix G. Emulation Support for Epson Single-Station Printer215
- Commands Supported in Emulation Mode215
  - Commands Supported in Epson Emulation Mode215
- Commands with Limited Support in Emulation Mode217
  - Commands with Limited Support in Epson Emulation Mode217
- Commands Not Supported in Emulation Mode218
- Connectivity Differences218
- Functional Differences218
  - Commands Not Supported in Epson Emulation Mode218
Appendix H. Safety Information219
Appendix I. Notices225
- Electronic Emission Notices227
- Taiwan Contact Information230
- Cable Ferrite Requirement230
- Electrostatic Discharge (ESD)230
- Product Recycling and Disposal231
- Battery Return Program232
- Flat Panel Displays234
- Monitors and Workstations234
- Trademarks234
- Index235

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