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SUREMARK TF6
Page 3 (Chapter 1. Introduction)
IBM SUREMARK TF6 - Chapter 1. Introduction
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GA27-4151-07
Updated
April
2,
2009
2
4
Table of Contents
Main Page
Default Chapter
5
Table of Contents
5
Figures
13
Tables
15
How this Manual Is Organized
17
Preface
17
Who Should Read this Manual
17
Related Publications and Diskettes
18
Tell Us What You Think
18
Where to Find more Information
18
GA27-4151-06 (August, 2005)
19
GA27-4151-07 (April, 2009)
19
GA27-4151-07 (February/March, 2007 Update)
19
GA27-4151-07 (May, 2006)
19
Summary of Changes
19
Web-Only Update for Corrections to GA27-4151-05 (August, 2003)
19
Web-Only Update for Corrections to GA27-4151-05 (August, 2004)
19
Web-Only Update GA27-4151-06 (December, 2005)
19
Web Update for GA27-4151-04 (June, 2001)
20
Ga27-4151-04
20
Web-Only Update for GA27-4151-04 (March, 2002)
20
Web-Only Update for Model TI8, GA27-4151-05 (April, 2003)
20
Ga27-4151-03
21
Ga27-4151-02
22
Part 1. General Information
23
Updated April
24
Chapter 1. Introduction
25
Printer Overview
25
IBM Suremark Printers
25
Updated April
25
Description of Models
26
Warranty Information
27
Features Used with the Suremark Printers
28
Comparison of the Suremark Models
29
Differences Among Suremark Models
29
Differences between Models TI3, TI4, TI8, TI9, TG3, TG4, TG8, TG9, and Models TF6, TM6
30
Planning Information
31
Your Responsibilities
31
Limitations
31
Communication Interfaces
32
Temperature and Humidity Limits
32
Physical Dimensions
32
Models TI1, TI2, TI3, TI4, TG3, and TG4
32
Suremark Printer Dimensions (Models TI1, TI2, TI3, TI4, TG3, and TG4)
33
Suremark Printer Dimensions (Models TI8, TI9, TG8, TG9)
33
Models TI8, TI9, TG8, TG9
33
Power Requirements
34
Suremark Printer Dimensions (Models TF6 and TM6)
34
Models TF6 and TM6
34
Hardware Requirements
35
Software Requirements
35
Operating System Requirements
35
Application Requirements
36
Resident Code Pages
37
Bar Codes
37
Chapter 2. Installation Instructions
39
Unpacking the Printer
40
Installing a Suremark Printer
40
Installing for EIA-232/RS-485 Communication
40
Cable Connectors and EIA-232 Settings Switch for Thermal/Impact Suremark Printers
40
Cable Connectors for Single-Station Suremark Printers
41
Installing Suremark for USB Communication
43
Using the Wall Mounting Feature
45
Installing the Fillers
46
Installing Fillers for EIA-232/RS-485 Printers
46
Installing the Fillers for EIA-232/RS-485 Systems
47
Installing Fillers for USB Printers
48
Installing the Fillers for USB Systems
49
Communication Mode Selections (All Models Except TI8, TI9, TG8, TG9)
50
Baud Rate Selection
50
EIA-232 Communications Protocol Selection
50
DTR/DSR Control
51
XON/XOFF Control
51
Communication Mode Selections (Models TI8, TI9, TG8, TG9)
52
Baud Rate Selection
52
EIA-232 Communications Protocol Selection
52
DTR/DSR Control
52
XON/XOFF Control
52
USB Communication Mode
53
USB Selection
53
Chapter 3. Suremark Installation, Service, and Utility Software
55
Software Adjustments (Models TI1, TI2, TI3, TI4, TI8, TI9, TG3, TG4, TG8, and TG9)
56
Offline Configurations for Models TI8, TI9, TG8, TG9
56
Using the IBM Diagnostics for the POS Systems and Peripherals (All Models Except Models TI1 and TI2)
56
Using the Reference/Service Diskettes (Models TI1 and TI2)
57
4610 Fonts and Logos Utilities
59
Utility Diskette
59
IBM Diagnostics for POS Systems and Peripherals Package (All Models Except TI1 and TI2)
59
Proportional Font Conversion Utility
59
Firmware Update
59
Using a Firmware Update Diskette (Models TI1 and TI2 Only)
60
Using POSS for Windows to Update Suremark Printer Firmware (RS-485 and USB Only)
61
Using Javapos for Windows to Update Suremark Printer Firmware (EIA-232, RS-485, and USB)
61
Automatic Update
61
Updating Suremark Firmware Using Temporary EIA-232 Attachment
62
Command Line Utility (Aipflash46S)
62
Limitation on Updating Firmware
63
Emulating the IBM Model 3 or Model 4 Printers
63
Limitations for Emulation
63
Printing Saved Data
63
Printing Buffer Data on Thermal/Impact Printers
64
Printing Buffer Data on Single-Station Printers
64
Emulating an Epson Single-Station Printer (Single-Station Only)
65
Enabling Epson Emulation
65
Limitations for Epson Emulation
65
MICR Data Parser Sample Code (Models TI2, TI4, TI8, TI9, TG4, TG8, and TG9 Only)
66
Resources on the Internet
66
Part 2. Models TI1, TI2, TI3, TI4, TI8, TI9, TG3, TG4, TG8, TG9
67
Chapter 4. Operation
69
Operating Controls and Indicators
69
Suremark Printer Indicators, Controls, and Printing Stations (Models TI1, TI2, TI3, TI4, TI8, TI9, TG3, TG4, TG8, and TG9)
69
Inserting Checks for All Models Except TF6 and TM6
70
Inserting Checks or Documents in a Model TI2 or TI4 Printer
71
Printable Area of an Inserted Document (Portrait)
72
Printable Area of an Inserted Document (Landscape)
72
Ribbon Loading
73
Ribbon Cartridge Loading
73
Paper Loading
75
Paper Loading Path (Models TI1, TI2, TI3,TI4, TI8, TI9, TG3, TG4, TG8, and TG9)
76
Clearing Jams in the Check Flipper Area
77
MICR Reader Read Head Cleaning
78
Thermal Print Head Cleaning
79
Print Head and Print Line Area (Models TI1, TI2, TI3, TI4, TI8, TI9, TG3, TG4, TG8, and TG9)
80
Document Scanner Cleaning (Model TI8, TI9, TG8, TG9)
81
Document Scanner Calibration (Models TI8, TI9, TG8, TG9)
82
Chapter 5. Testing and Problem Analysis
83
Testing the Printer
83
Offline Tests
84
Customer Receipt Test
84
Document Insert Test
85
Offline Printer Test Pattern from the Customer Receipt Station
86
MICR Reader and Check Flipper Test (Models TI2, TI4, TI8, TI9, TG4, TG8, and TG9 Only)
87
MICR Reader Test Results (Models TI2, TI4, and TG4): Good Noise Level
87
MICR Reader Test Results (Models TI8, TI9, TG8, TG9): Good Noise Level
87
EIA-232 Hex Dump
88
Resetting the Printer - Offline
88
Electronic Journal Dump
88
MICR Reader Test Results: Noise Level Needs Adjusting
88
Problem Determination
89
Part 3. Models TF6 and TM6
91
Chapter 6. Operation (Models TF6 and TM6)
93
Operating Controls and Indicators
93
Paper Loading
93
Suremark Printer Indicator, Control, and Printing Station (Models TF6 and TM6)
93
Paper Loading Path (Models TF6 and TM6)
94
Thermal Print Head Cleaning
95
Print Head and Print Line Area (Models TF6 and TM6)
95
Chapter 7. Testing and Problem Analysis (Models TF6 and TM6)
97
Testing the Printer
97
Offline Test
98
EIA-232 Hex Dump
99
Resetting the Printer - Offline
100
Problem Determination
100
Part 4. Appendixes
101
Appendix A. Consumable Supplies
103
Paper Specifications
103
Thermal Paper
103
Document Insert Forms (Models TI1, TI2, TI3, TI4, TI8, TI9, TG3, TG4, TG8, and TG9 Only)
104
Print Ribbons (Models TI1, TI2, TI3, TI4, TI8, TI9, TG3, TG4, TG8, and TG9 Only)
105
Expendable Supplies
105
Appendix B. Printer Maintenance Procedures
107
Product Care Procedures
107
Service Provider System Maintenance Procedures
107
Models TI1, TI2, TI3, TI4, TI8, TI9, TG3, TG4, TG8, and TG9
107
Models TF6 and TM6
107
Appendix C. Technical Information
109
General Description
109
Specifications
109
Memory Units
111
Immediate Commands
111
Voltage Conversion Circuitry
111
RS-485 Serial I/O Parameters
112
Cash Drawer Connector Pin Assignments
112
EIA-232 Connector Pin Assignments
113
EIA-232 Parameters
113
Pin to 25-Pin EIA-232 Connector Layout
113
USB Connector Pin Assignments
114
Code Page Definitions
114
Standard USB Connector Pin Assignments
114
Powered USB Connector Pin Assignments
114
Generic Code Page
115
Code
116
Code
117
Code
118
Code
119
Code
120
Character Fonts
120
Thermal Printing Font
120
Impact Printing Fonts (Models TI1, TI2, TI3, TI4, TI8, TI9, TG3, TG4, TG8, and TG9)
121
Appendix D. EIA-232 Programming Information
123
EIA-232 Commands Summary by Function
126
Alphabetized EIA-232 Commands Summary
130
System Commands
133
Exercise Program
133
Verify Previous Commands Completed
133
Status Request
134
Extended Address Command-Request Printer ID
134
Preset or Onetime-Set Commands
136
All Models
136
Models TI8 and TI9 Only
136
Download Graphics (Logo) Commands
137
Memory Allocation for Models TI8 and TI9 Functions
137
Predefine Messages
139
Download User-Defined Characters
140
Thermal Code Page
141
Proportional Font
142
Impact Code Page
144
Proportional Font Example
144
Flash Storage Write
145
Erase Flash EPROM Sector
145
Send Checksum of Flash EPROM Sector
146
Microcode Tolerance (MCT) Information - Loading
146
Microcode Tolerance (MCT) Information - Request
147
Setup Commands
151
Set Print Mode
151
Fonts for Models TI3, TI4, TG3, TG4, TG8, TG9, TI8, TI9, TF6, and TM6
151
Set or Cancel Double-Wide Mode
152
Fonts for Models TI1 and TI2
152
Set or Cancel Double-High Mode
153
Set or Cancel Underline Mode
153
Set or Cancel Overline Mode
153
Set or Cancel Invert Mode
153
Set or Cancel Emphasized Printing
154
Select Maximum Print Speed
154
Set or Cancel Unidirectional Printing
155
Request Document Length for Landscape Print
155
Set Document Length for Landscape Print
155
Set Print Station
156
Select User-Defined or Resident Character Sets
156
Set Code Page
157
Set Intercharacter Spacing
157
Set or Cancel Rotated Characters
157
Set Print Station Parameters
158
Select 1/8-Inch Line Spacing
158
Select 1/6-Inch Line Spacing
158
Select Color Printing
159
Set Line Spacing Using Minimum Units
159
Set Sheet Eject Length
160
Set Horizontal Tab Positions
160
Set Left Margin Position
160
Set Relative Position
161
Align Positions
161
Set Error Recovery Function
162
Define Document Wait Time
163
Status Sent to System
163
Select Character for Reprinted Lines
164
Re-Initialize the Printer
164
Enable or Disable the Feed Buttons
165
Enable or Disable the Beeper (Models TF6 and TM6 Only)
165
Enable or Disable Upside-Down Printing
166
Select Character Size for Scalable Fonts
167
Fix Font Matrix
168
Print Logo Inline
168
Select Thermal Paper
169
Bar Code Commands
169
Print Bar Code
169
Code
173
Select Horizontal Size of Bar Code
174
Select Bar Code Height
174
Select Printing Position of Human Readable Information (HRI)
174
Print Bar Code Examples
174
Select Font for HRI
175
Print PDF417 Bar Code
175
Print PDF417 Bar Code Using Binary Mode
176
Select PDF417 ECC (Error Correction Codewords) Level
176
Select Aspect Ratio PDF417 Bar Code
177
Enable PDF417 Truncation
177
Print Character Commands
178
Print and Line Feed
178
Print, Form Feed, and Cut the Paper (FF)
178
Print and Feed Paper N Lines
178
Print and Feed Paper Using Minimum Units
178
Print and Feed Paper in Reverse Using Minimum Units
179
Print Graphic Messages
179
Select and Print a Graphics (Logo) Command
179
Buffer Sizes
180
Print Predefined Graphics (Logo) Command
181
Print Predefined Messages
181
Miscellaneous Commands
182
Tab to Next Tab Stop
182
Return Home (Select Print Head Location)
182
Paper Cut/DI Eject
183
Generate Drive Pulse for Cash Drawer
183
Retrieve the Flash Storage
183
Retrieve Size of User Flash Storage
184
Retrieve Printer Usage Statistics
184
Retrievable Usage Data
184
Check Processing Commands (Models TI2, TI4, TI8, TI9, TG4, TG8, and TG9 Only)
186
Models TI8 and TI9 MICR Read Commands
186
MICR Read
187
Flip Check
188
Document Scanner Commands
188
Start Scan
188
Print Scanned Image
190
Store Scanned Image And/Or Select Partial Image for Retrieval
191
Retrieve Scanned Image
194
Data Table
194
Scanner Calibration
195
Retrieve Next Image Location
196
Retrieve First Unread Image Location
196
Select Compression Format and Scanned Image Threshold
196
Asynchronous (Real-Time) Commands
197
Real-Time Requests
197
Data Buffer Management and Batch Printing
198
Reset Line Count
198
Disable Line Count
198
Hold Printing until Buffer Is Released
199
Page Mode Printing Commands
199
Select Page Mode
199
Select Standard Mode
199
Select Printable Area
200
Select Printing Direction/Position
200
Set Vertical Position
200
Print Direction
200
Set Relative Vertical Position
201
Set Left Margin Position (Standard Mode), Set Absolute Print Position
201
Page Mode
201
Set Relative Horizontal Position
202
Set Printing Position
202
Print and Form Feed and Cut the Paper
203
Print Page in Page Mode
203
Clear Print Data in Page Mode
203
Document Handling
203
Portrait Mode
203
Landscape Mode
204
Landscape Printing Commands
205
Status Summary
206
Message from the Printer
206
Status Byte 1
206
Status Byte 2
207
Status Byte 3
207
Status Byte 4
207
Status Byte 5
208
Status Byte 6
208
Status Byte 7
208
Status Byte 8
208
Appendix E. Uploading Electronic Journal Data
209
Enable the Upload of EJ Data
209
Disable the Upload of EJ Data
209
Upload the EJ Data
210
Request the Size of the EJ Space
210
Erase the EJ Data in the Printer
210
Appendix F. Proportional Fonts
211
Preparing the Fonts
211
Implementing Proportional Fonts
211
Layout Using Align Commands
212
Layout Using Set Tab Position
213
Appendix G. Emulation Support for Epson Single-Station Printer
215
Commands Supported in Emulation Mode
215
Commands Supported in Epson Emulation Mode
215
Commands with Limited Support in Emulation Mode
217
Commands with Limited Support in Epson Emulation Mode
217
Commands Not Supported in Emulation Mode
218
Connectivity Differences
218
Functional Differences
218
Commands Not Supported in Epson Emulation Mode
218
Appendix H. Safety Information
219
Appendix I. Notices
225
Electronic Emission Notices
227
Federal Communications Commission (FCC) Statement
227
European Union EMC Directive Conformance Statement
227
Industry Canada Class a Emission Compliance Statement
228
Avis de Conformité Aux Normes D'industrie Canada
228
Germany
228
Australia and New Zealand
228
Chinese Class a Warning Statement
229
Japanese Power Line Harmonics Compliance Statement
229
Japanese Voluntary Control Council for Interference (VCCI) Statement
229
Korean Communications Statement
229
Taiwanese Class a Warning Statement
230
Taiwan Contact Information
230
Cable Ferrite Requirement
230
Electrostatic Discharge (ESD)
230
Product Recycling and Disposal
231
Battery Return Program
232
For Taiwan
232
For the European Union
233
For California
233
Flat Panel Displays
234
Monitors and Workstations
234
Trademarks
234
Index
235
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