IBM System x3500 Service Guide

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, “Parts listing, System x3500 Type 7977,” on page 41 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
1810 PCI error.
1. Make sure that no devices have been disabled in
the Configuration/Setup Utility program.
2. Reseat the failing adapter.
Note: If an error LED is lit for a specific adapter,
reseat that adapter first; if no LEDs are lit, reseat
each adapter one at a time, restarting the server
each time, to isolate the failing adapter.
3. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Each adapter
b. (Trained service technician only) PCI-X board
01295085 ECC checking hardware test error.
1. Reseat the following components:
a. (Trained service technician only)
Microprocessor
b. DIMM
2. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. (Trained service technician only)
Microprocessor
b. DIMM
c. (Trained service technician only) System
board
01298001 No update data for processor 1.
1. Make sure that all microprocessors have the
same cache size (see “Using the
Configuration/Setup Utility program” on page 14).
2. Update the BIOS code again (see “Updating the
firmware” on page 13).
3. (Trained service technician only) Reseat
microprocessor 1.
4. (Trained service technician only) Replace
microprocessor 1.
01298002 No update data for processor 2.
1. Make sure that all microprocessors have the
same cache size (see “Using the
Configuration/Setup Utility program” on page 14).
2. Update the BIOS code again (see “Updating the
firmware” on page 13).
3. (Trained service technician only) Reseat
microprocessor 2.
4. (Trained service technician only) Replace
microprocessor 2.
112 IBM System x3500 Type 7977: Problem Determination and Service Guide

IBM System x3500 Specifications

General

Brand	IBM
Model	System x3500
Category	Server
Language	English